Pandidurai B

Experienced Operations and Facility Management Professional with over 13 years of expertise in IT operations, property management, facility administration, housekeeping operations, vendor coordination, client management, and preventive maintenance. Proven ability to manage multi-site operations, support enterprise applications, improve operational efficiency, and lead teams effectively. Strong problem-solving skills with hands-on experience in reporting, scheduling, inspections, troubleshooting, and customer support.

Manager – Operations (IT) / Assistant Manager – Operations (IT) - I2I Softwares Pvt. Ltd. - Bangalore

(2021-12 - 2024-10)

• Managed Visitor Management Systems (VMS) and operational support across multiple client properties.
• Maintained enterprise applications including Green Checklist, 52 PPM, iFazidesk, iParking, iTanker, VAMS, iAudit, and Incident Management Systems.
• Provided operational training for housekeeping, M&E;, security, fire safety, and VMS teams.
• Handled application troubleshooting, mobile device updates, and client support activities.
• Coordinated service reports, WCC reports, and invoice-related documentation with Finance teams.

Assistant Manager – Operations - Acuserve Integrated Facility Services Pvt. Ltd. - Bangalore

(2018-04 - 2020-07)

• Managed manpower deployment and monitored housekeeping operations across sites.
• Prepared Monthly Management Reports (MMR) and operational updates for clients and management.
• Handled attendance management, procurement coordination, invoice submission, and payment follow-ups.
• Maintained 5S operational standards and supported business development initiatives.

Assistant Operation Manager - KCIC Pvt. Ltd. - Bangalore

(2017-03 - 2018-03)

• Supervised site execution, vendor management, manpower planning, and client coordination.
• Conducted inspections for machinery, consumables, plumbing systems, attendance, and operational checklists.

HK Manager - AMPS Electrical Facility Services Pvt. Ltd.

(2015-01 - 2017-02)

• Managed site operations, invoicing, shift scheduling, and preventive maintenance schedules.
• Coordinated supervisors, technicians, and housekeeping teams to ensure smooth operations.
• Handled procurement and deployment management for housekeeping and pest control materials.

Assistant Executive - Hotel Benzz Park - Chennai

(2009-08 - 2014-03)

• Managed housekeeping schedules, occupancy coordination, attendance records, and operational briefings.

Bachelor - Mechanical Engineering - Visvesvaraya Technological University

Diploma - Hotel Management and Catering Technology - IICTHM, Tanjore