Pankaj Patel

Results-driven Business Development Manager with 12+ years in international medical device and healthcare sales. Currently managing business operations worth INR 231.40+ Cr annually. Proven expertise in revenue generation, market expansion, and vendor development across EMEA and North America markets with growing exposure to emerging markets including Russia and UAE.

Key Account Manager, International Sales - Vision RX Lab PVT Ltd - A Wholly Owned Subsidiary of EssilorLuxottica - Gurgaon

(2017-04)

Current Achievement: Managing business operations worth ₹231.40+ Cr (INR 2.314 Billion / ~$27.88M USD) annually. Recently participated in Opti-Munich Germany 2025, exploring new European partnerships and identifying expansion opportunities in medical optical devices sector.

• Successfully managing and growing international business portfolio worth ₹231.40+ Cr (INR 2.314 Billion / ~$27.88M USD) annually, demonstrating exceptional revenue generation and management capabilities
• Spearheaded strategic account management across EMEA and North America, achieving 20% revenue growth in established markets through targeted market expansion strategies
• Successfully developed business relationships with Russian optical distributors and UAE healthcare providers
• Negotiated complex international contracts from a key account guaranteeing five years of sustained business worth minimum $7M CAD annually
• Managed key customer relationships including CXOs and decision-makers across 25+ healthcare and optical institutions, maintaining 95% client retention rate
• Collaborated with cross-functional teams including marketing, technical, and regulatory teams to optimize distribution strategies, reducing stockouts by 35% across international markets
• Conducted comprehensive market insights and reporting for potential expansion, identifying growth opportunities worth $8M+
• Coordinated participation in international conferences, trade shows, and networking events, generating 100+ qualified leads annually and strengthening global KOL network
• Implemented digital marketing strategies and AI-powered content creation for international market penetration and customer acquisition

Business Associate Overseas Operations - Vision RX Lab PVT Ltd - Gurgaon

(2015-04 - 2017-03)

• Streamlined international logistics across Toronto, Paris, and Dubai operations
• Established preliminary business connections in Russia and UAE regions
• Executed comprehensive market research for 3 new territory expansions
• Managed receivables and credit control, reducing payment delays by 40%

Sales Support Associate - Vision RX Lab PVT Ltd - Gurgaon

(2012-02 - 2015-03)

• Provided comprehensive sales support for international healthcare clients
• Assisted in vendor evaluation and development activities
• Supported cross-functional teams in achieving quarterly revenue targets

Executive Customer Support - Specialist - Aegis BPO Services Limited - Gurugram

(2010-12 - 2012-01)

• Providing Personalized Service
• Resolving Issues Promptly

MBA - International Business - MGU Meghalya, New Delhi (2015)

Bachelor of Arts - DDU, Gorakhpur University (2009)

Intermediate - UP Board Allahabad (2006)

High School Diploma - UP Board Allahabad (2004)