Paresh Bhatt

Dedicated HR & Consultant Care professional with 15+ years of experience in the US IT staffing industry, specializing in end-to-end consultant lifecycle management from onboarding and orientation through assignment support, engagement, and offboarding. Proven ability to serve as the primary point of contact for IT consultants deployed at mid-to-large enterprise clients, ensuring seamless experiences, high retention, and strong satisfaction across EST and CST time zones. Deep knowledge of work authorization categories (W2, C2C, 1099, H-1B, OPT), VMS platforms (Fieldglass, Beeline), and US staffing compliance standards.

Committed to building lasting consultant relationships while driving operational excellence across HR, payroll, and compliance functions.

HR Operations & Contracts Manager at USM Business Systems Pvt. Ltd (USM Business Systems, Inc.) (2018-11 – Present)

• Coordinated end-to-end onboarding for newly placed IT consultants, managing documentation, compliance checks, background verification, and first-day readiness across US enterprise client engagements.
• Delivered welcome orientations to ensure consultants understood company policies, assignment expectations, timekeeping procedures, and key points of contact from day one.
• Maintained consultant records in HRMS and ATS platforms with high accuracy, ensuring full compliance with client-specific and statutory requirements.
• Served as the primary point of contact for US IT consultants throughout their entire assignment lifecycle, building strong, trust-based relationships that directly contributed to high satisfaction and retention rates.
• Conducted regular check-ins with consultants to monitor assignment satisfaction, address concerns proactively, and resolve employment-related issues including payroll, benefits, timekeeping, and client queries.
• Acted as a liaison between consultants and internal departments for HR, Payroll, Benefits, and Delivery teams, ensuring timely resolution of issues and seamless communication across functions.
• Monitored assignment start dates, end dates, extensions, and client feedback, proactively flagging upcoming expirations and coordinating timely extensions or redeployment with internal recruiters.
• Coordinated performance reviews and gathered structured feedback from both consultants and client managers, facilitating constructive two-way communication to maintain strong client-consultant relationships.
• Collaborated with delivery and recruitment teams to manage redeployment pipelines for consultants nearing end of assignment, reducing bench time and attrition.
• Ensured all employment documentation, client-specific compliance requirements, and I-9/work authorization protocols were accurately maintained and audit-ready at all times.
• Addressed and escalated critical consultant concerns, including assignment disputes, payroll discrepancies, and benefits queries to appropriate internal stakeholders for swift resolution.
• Managed VMS platforms Fieldglass and Beeline for contractor onboarding, compliance tracking, and timekeeping, maintaining zero-gap documentation standards.
• Supported internal audits and compliance reporting, ensuring adherence to US labor laws, client SOW requirements, and internal HR policies.
• Drove consultant engagement programs including milestone recognitions, satisfaction surveys, and referral initiatives, contributing to measurable improvements in consultant morale and retention.
• Tracked and reported on consultant satisfaction scores, attrition trends, and engagement metrics providing data-driven insights to HR and delivery leadership for strategic decision-making.

HR & Contracts Manager at Oasys Technologies Pvt. Ltd. (2017-12 – 2018-11)

• Managed onboarding and offboarding for US-based IT consultants including documentation, compliance, and employment contract preparation.
• Coordinated H-1B petitions, LCA documentation, OPT tracking, and I-9 compliance — maintaining a 100% on-time filing track record with zero status gaps.
• Served as HR point of contact for consultants, resolving payroll, benefits, and assignment-related queries in collaboration with internal teams.
• Maintained HRIS records with strict adherence to data accuracy, confidentiality, and compliance standards.

HR & Contracts Manager at Yana Software Pvt. Ltd. (YANA Software, Inc. & TTS Solutions, Inc.) (2015-07 – 2017-01)

• Managed HR operations and consultant lifecycle support for US IT staffing firm, handling onboarding, compliance documentation, and vendor agreements.
• Supported consultant care functions including regular check-ins, issue resolution, and payroll coordination across EST time zone operations.

HR Admin / Contracts Coordinator at Data Group Pvt. Ltd. (Data Group Inc.) (2010-07 – 2015-07)

• Built foundational expertise in US IT staffing HR operations — managing consultant documentation, employment records, and compliance coordination for US-based clients.
• Supported onboarding, timekeeping, and HR administrative functions for US consultant workforce across multiple client engagements.

Bachelor of Business Administration in BBA – Madras University