Parul Yadav

Disciplined and dynamic professional with experience in digital marketing, customer service, and product management. Recognized for leadership, communication, and national-level NCC and shooting achievements. Committed to continuous learning and delivering value-driven results with a strong foundation in technology and programming.

Customer Support Executive (International Voice Process) - BPO Sector

(2021-08 - 2022-08)

• Delivered customer service solutions for international clients.
• Resolved queries and maintained high service standards.

Product Manager & Content Writer - BFPI

(2023-05 - 2024-05)

• Led content strategy and managed product documentation.
• Coordinated between departments for content and product updates.
• Developed marketing materials and product descriptions.

Digital Marketing Specialist Intern (SEO) - Smart Web Solutions

(2024-08 - 2025-08)

• Focused on SEO, keyword research, backlinks, and content marketing.

BCA - Graphic Era Hill University (2025)

Class 12 - SGRR Public School (2022)

Class 10 - Fylfot Public School (2020)