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Pavan kumar Motamarri

Pavan kumar Motamarri

Major incident manager

Talent
Hyderabad, HyderabadMember since July 4, 2024
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About

Arranged resolution for 20+ major incidents monthly, reducing resolution time by 30% through streamlined coordination of support teams and technical experts.

  • Enhanced stakeholder communication by implementing a proactive status update system, resulting in a 25% increase in stakeholder satisfaction.
  • Maintained thorough incident records, ensuring a 15% reduction in recurring incidents by analyzing root causes and recommending preventive measures.
  • Crafted detailed incident reports, highlighting incident impact and resolutions, facilitating informed decision- making for management, and preventing future occurrences.
  • Spearheaded a high-profile Women Security System project, earning departmental accolades and fostering innovation by 40%.
  • Recognized for handling critical incidents, receiving multiple awards and acknowledgments from stakeholders for exceptional performance.
  • Led the team in receiving the Best Team Award for outstanding contributions to client deliverables and organizational success.
  • Achieved an On-Sport Award & Promotion for playing a pivotal role in critical incident resolution and team support, contributing to overall success.

Experience

Arranged resolution for 20+ major incidents monthly, reducing resolution time by 30% through streamlined coordination of support teams and technical experts.

  • Enhanced stakeholder communication by implementing a proactive status update system, resulting in a 25% increase in stakeholder satisfaction.
  • Maintained thorough incident records, ensuring a 15% reduction in recurring incidents by analyzing root causes and recommending preventive measures.
  • Crafted detailed incident reports, highlighting incident impact and resolutions, facilitating informed decision- making for management, and preventing future occurrences.
  • Spearheaded a high-profile Women Security System project, earning departmental accolades and fostering innovation by 40%.
  • Recognized for handling critical incidents, receiving multiple awards and acknowledgments from stakeholders for exceptional performance.
  • Led the team in receiving the Best Team Award for outstanding contributions to client deliverables and organizational success.
  • Achieved an On-Sport Award & Promotion for playing a pivotal role in critical incident resolution and team support, contributing to overall success.

Education

  • Bachelor of Science in Computer Science Acharya Nagarjuna University
  • Board of Intermediate education NRI Junior College

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