Major Incident Manager
Send a job offer directly to this candidate
Experienced as Major Incident Manager, with a demonstrated history of working in IT Operations and ITSM process. Skilled in Incident Management, Critical Incident Management, Service-Level Agreements (SLA), SIAM (Service Integration and Management), Escalation Manager, Knowledge manager, Customer Handling and Leadership. Experience in Service Now, IT task and process automation.
I Have more than 7years of work experience in client services.
I Have more than 7years of work experience in client services.