Pavani Jayavarpu

Results-driven Senior HR Professional with 5+ years of experience in HR operations, employee relations, compliance, and talent management. Adept at handling employee grievances, driving engagement initiatives, and managing workforce planning. Expertise in payroll administration, HR compliance, labor laws, and HRIS/HRMS systems to enhance organizational effectiveness.

Proven ability to collaborate with leadership to align HR strategies with business objectives while ensuring policy implementation and process optimization. Strong knowledge of HR policies & documentation, regulatory compliance, and employee performance management.

Senior Human Resource at Ebixcash Global Services (2023-01 – Present)

• Act as a key interface between HR and employees, ensuring smooth communication and process ownership.
• Regularly interact with process owners to understand expectations and align HR operations with business needs.
• Manage employee grievances, escalations, and disciplinary actions, ensuring timely resolution and compliance.
• Support attrition control efforts, analyze separation trends, and implement action plans to enhance retention.
• Resolve workplace issues within teams and across departments to maintain efficiency and productivity.
• Oversee payroll & benefits administration, ensuring compliance with labor laws and compensation policies.
• Assist in the implementation of HR initiatives and policies to improve organizational effectiveness
• Facilitate clearance formalities for full and final settlements (F&F process), ensuring seamless offboarding.
• Oversee new hire inductions, providing a smooth onboarding experience and policy reiteration.
• Plan and execute employee engagement and CSR activities to foster a positive work culture.
• Handle end-to-end HR processes, including compliance, documentation, and operational improvements.
• Utilize HRIS & HRMS systems for HR operations, employee data management, and analytics.

Human Resource at Mamata Fertility Hospital (2021-01 – 2023-12)

• Conduct initial screening of candidates via telephonic or face-to-face discussions and coordinate interview rounds with hiring managers.
• Specialize in headhunting for niche skills using platforms like Naukri, LinkedIn, and WhatsApp, while managing salary negotiations and referral programs.
• Oversee the entire employee lifecycle, from onboarding, induction sessions, and policy reiteration to exit formalities, including full and final settlements.
• Track employee attendance and shrinkage trends, facilitating issue resolution through team meetings and escalating concerns to business managers when needed.
• Organize employee engagement activities, including employee listening, learning, and fun initiatives to enhance workplace culture.
• Coordinate with Admin and Transportation teams for resolving facility-related concerns and ensuring a seamless work environment.
• Conduct retention calls for absconding employees, addressing concerns and encouraging re-engagement.
• Prepare and maintain daily, weekly, and monthly HR reports, leveraging HR analytics tools for insights and decision-making.

Client Relationship Officer at Pickzkart online Services (2017-01 – 2020-12)

• Skilled in sourcing, screening, and recruiting candidates across diverse IT skills, ensuring alignment with client needs.
• Experienced in handling middle and senior-level hiring, specializing in IT recruitment and talent acquisition.
• Conducting preliminary interviews, assessing candidates' competencies, and managing the entire interview coordination process.
• Adept at negotiating job responsibilities, compensation packages, and employment terms between clients and candidates.
• Strong expertise in client and vendor relationship management, building and maintaining long-term partnerships.
• Proactive in problem-solving and devising strategic plans to address client business needs effectively.
• Ensuring customer satisfaction through regular engagement, issue resolution, and supporting upselling & cross-selling initiatives.

Clinical Data Analyst at SDS Pathology (2013-01 – 2015-12)

• Experienced Clinical Data Analyst with expertise in reviewing and managing medical forms containing clinical data, demographics, and clinical notes.
• Skilled in analyzing adverse effects, severity assessments, and medication data to ensure data accuracy and compliance.
• Proficient in data validation, quality control, and regulatory compliance within clinical research and healthcare settings.
• Strong understanding of medical terminology, pharmacovigilance, and clinical documentation standards.
• Adept at utilizing clinical databases, EHR systems, and data analytics tools to drive insights and process improvements.

PG in Hospital Administration – Medvarsity, affiliated with Apollo Hospital (2013-01 – 2014-12)