Pawan Mishra

Loss Prevention & Retail Operations professional with 17+ years of experience across inventory control, stock audits, shrink management, risk mitigation and retail compliance, managed 15 stores across multiple formats at Reliance Retail. Experienced in inventory verification, commercial transaction audits, cash & banking checks, SAP-based inventory controls, CCTV-supported investigations, HSE compliance and business reviews, consistently supporting accurate operations and risk reduction across retail environments.

Manager, Loss Prevention at Reliance Retail Ltd. (2022-05 – 2026-08)

• Manage loss prevention and compliance activities across 15 stores, covering jewellery, electronics and value formats to strengthen operational controls and reduce business risk.
• Conduct inventory, commercial transaction, cash & banking and receiving audits, investigating variances and monitoring corrective actions to improve stock and financial accuracy.
• Perform CCTV-supported transaction audits covering bill voids, returns, refunds, credit notes, cash transactions and markdowns, identifying exceptions and potential loss risks.
• Coordinate weekly business reviews with cluster managers, collecting operational data and providing risk, shrinkage, compliance and mitigation insights to support business decisions.
• Mentored and trained 10 employees into fully trained ALPOs, earning an Award of Excellence for Mentorship (2022–23) while strengthening team capability and compliance awareness.

Group Leader at New Haribhakti Business Services LLP (2015-09 – 2022-04)

• Led teams of 30–40 employees across stock audits, inventory verification, scanning and global counting activities for retail stores and warehouses across PAN India.
• Managed pre-stock take, stock take and post-stock take activities in line with SOPs, ensuring accurate inventory results and timely completion of assignments.
• Conducted inventory verification and identified invalid, unbarcoded and discrepant merchandise, ensuring proper accounting and escalation to store management.
• Prepared shrinkage summary reports and maintained audit documentation, supporting clients including Future Group, Arvind Brands, Future Lifestyle, Pantaloons and Big Basket.
• Managed client relationships and coordinated teams across PAN India assignments, ensuring audit schedules, resources, operational compliance and service delivery requirements were met.

Junior Inventory Executive at Major Brand India Pvt. Ltd. (2009-11 – 2015-09)

• Managed inventory and stock-taking activities across the Mumbai region, supervising third-party teams to deliver accurate and timely stock audit results.
• Prepared daily stock, brand and inventory reports, analysing store information and maintaining accurate documentation for management review.
• Supervised quarterly stock audits and inventory verification, ensuring required resources were arranged and audit activities were completed according to schedule.
• Performed stock adjustments at store and Head Office level, resolving discrepancies and maintaining accurate inventory records following stock takes.
• Led and supervised third-party teams across multiple regions, ensuring stock accuracy, compliance, documentation and timely completion of inventory assignments.

Bachelor of Commerce in B.Com – Avadh University (2009)

Higher Secondary Certificate in HSC – U.P. Board (2006)

Secondary School Certificate in SSC – U.P. Board (2004)