Pawan Patil

Supply chain and warehouse operations professional with 3+ years of cross-border experience across India and Germany. Built a managerial foundation at DHL Supply Chain, leading a 236-member multi-tier workforce (40 direct reports) across a 2,40,000 sq. ft. facility for the Xiaomi account, then deliberately extended that base with 18 months of hands-on floor experience inside Amazon's and Hive's automated European fulfilment centres while completing an MA in Logistics in Berlin — thesis on robotics and automation in supply chain management.

Combines

Indian 3PL leadership experience with direct exposure to global-benchmark, technology-driven fulfilment operations. Practitioner of Lean, Kaizen, Kanban and 5S with a record of zero-incident, zero-escalation delivery. Now repatriating to India and targeting Team Lead / Senior Executive roles in Supply Chain, Warehouse, or Logistics Operations, with a clear path back to Assistant Manager / Deputy Manager scope.

Assistant Manager – Operations - DHL Supply Chain - India

(2022-07 - 2024-07)

Multi-client 3PL Contract Logistics vertical — managed operations across four marquee client accounts: Xiaomi, GE Healthcare, LM Wind Power, and Thermo Fisher.

Project Lead – Xiaomi Finished Goods & Spare Parts Logistics - DHL Supply Chain - India

(2022-07 - 2024-07)

• Directed end-to-end operations across a 2,40,000 sq. ft. warehouse, orchestrating inbound, outbound, dispatch planning, and fulfilment processes to meet demanding client SLAs.
• Spearheaded a 236-member multi-tier workforce (40 direct reports) across Supervisors, Material Handlers, and Data Entry Operators — driving performance reviews, shift planning, and workforce development.
• Managed store operations, packaging, and dispatch functions using SAP MM and Oracle WMS, ensuring accurate stock records and timely order dispatch.
• Led periodic stock audits and inventory analysis, maintaining 100% inventory accuracy and strengthening asset management and loss-prevention controls.
• Designed and enforced customer SOPs and safety management protocols, ensuring consistent execution, OHS compliance, and service quality across all operational streams.
• Served as primary point of contact for client communication and escalation management, sustaining strong stakeholder relationships and service levels.
• Built and delivered structured training programmes for new hires, improving workforce productivity and process adherence.
• Drove continuous operational improvements through data analysis and Root Cause Analysis (RCA), translating findings into measurable process gains.

Project Lead – GE Healthcare Lean Operations - DHL Supply Chain - India

(2022-07 - 2024-07)

• Led process optimisation initiatives, improving warehouse efficiency and achieving the #1 company-wide Kaizen ranking.
• Simultaneously managed logistics and warehouse operations across three GE Healthcare sites, implementing cost-effective Kaizen and continuous-improvement initiatives.
• Applied Total Productive Maintenance (TPM) principles and Cost of Poor Quality (COPQ) analysis to reduce process waste and improve equipment/asset reliability.
• Applied Oracle WMS and Power BI for inventory analysis, process performance reporting, and operational decision support.

Inventory Auditor & Process Optimiser – LM Wind Power - DHL Supply Chain - India

(2022-07 - 2024-07)

• Conducted a comprehensive stock audit at a remote site, comparing system stock against physical stock and identifying large-scale discrepancies requiring immediate corrective action.
• Coordinated with vendors and site teams during the audit and handover process, ensuring accurate asset records and continuity of operations.

Operations Coordinator – Thermo Fisher Cold Chain Operations - DHL Supply Chain - India

(2022-07 - 2024-07)

• Managed critical operations and compliance, ensuring strict quality standards for pharmaceutical logistics.
• Coordinated team execution and ensured consistent adherence to SOPs and operational guidelines.

Fulfilment Operations – Working Associate - Hive Global Solutions - Berlin, Germany

(2025-10 - 2026-06)

• Operated within a fully automated, robotics-assisted fulfilment centre, sustaining 98%+ order-fulfilment accuracy in a high-volume, technology-driven environment.
• Owned end-to-end customer order workflows — processing, tracking, and communication — ensuring on-time dispatch and rapid issue resolution against strict European SLA standards.
• Contributed to process optimisation across Order Processing, Operational Reporting, and Strategic Procurement, improving cross-functional workflow consistency and reporting accuracy.
• Collaborated daily within a multicultural, multilingual team, adapting to German workplace standards of precision, punctuality, and documentation discipline.

Fulfilment Operations – Working Student - Amazon - Berlin, Germany

(2024-10 - 2025-03)

• Delivered consistent high-volume throughput, processing 300+ units per shift against Amazon's global productivity benchmarks.
• Sustained 99%+ accuracy in a fast-paced, KPI-driven fulfilment environment, directly supporting customer-experience targets.
• Identified and flagged workflow inefficiencies, contributing to corrective-action initiatives within a structured continuous-improvement culture.
• Gained first-hand exposure to Amazon's advanced warehouse technology stack and SOPs, widely regarded as a global benchmark in logistics excellence.

Master of Arts - Logistics - Berlin School of Business and Innovation (BSBI) (2024-03 - 2026-03)

Bachelor of Engineering - Mechanical Engineering - Reva University (2019-09 - 2022-07)