Payal 3

Seeking a challenging position in a dynamic organization where I can utilize my extensive experience in data analysis, SQL, and sales coordination to drive business success and contribute to organizational growth.

Circle Sales Coordinator, Sales and Distributor Services Team - Vodafone Idea Limited - Ahmedabad

(2023-06)

Reporting to: Regional Sales Head

• Coordinate sales activities within the Sales and Distributor Services team, ensuring alignment with company goals.
• Perform MI (Management Information) analysis to support decision-making processes, utilizing data to identify trends and opportunities.
• Manage and analyze sales and distribution data, creating detailed reports for senior management.
• Optimize data management processes to enhance the accuracy and efficiency of sales operations.
• Collaborate with sales teams to improve distributor engagement and performance.

Circle Sales Coordinator, Merchant Department - HDFC Banking - Ahmedabad

(2021-06 - 2023-06)

Reporting to: Regional Sales Head

• Coordinated sales activities for the Merchant Department, ensuring that sales targets were consistently met.
• Analyzed merchant sales data using SQL and Excel, providing actionable insights and reports.
• Managed CRM systems to track merchant interactions, sales performance, and customer follow-ups.
• Developed dashboards for monitoring merchant sales performance metrics in real-time.
• Conducted training sessions on new merchant services and sales strategies.
• Collaborated with the marketing department to implement targeted campaigns.

MIS Manager - Nuqi Global Foods Corp - Ahmedabad

(2021-01 - 2021-06)

Reporting to: HOD Marketing

• Developed and optimized SQL queries to analyze sales, purchase, and stock data.
• Maintained and analyzed weekly and monthly Sales and Purchase MIS to assess revenue.
• Coordinated with the inventory manager to generate daily stock reports.
• Automated data reporting processes to reduce manual activity and improve data accuracy.

Associate - MIS Activation Sales & Provision Operation - Vodafone Idea Limited - Ahmedabad

(2015-09 - 2020-12)

Reporting to: Manager - MIS Activation SPA Prepaid & Postpaid Dept.

• Managed MNP Process for Idea & Vodafone and handled activation MIS through SQL-based reporting.
• Reconciled revenue data using SQL, ensuring data accuracy and resolving discrepancies.
• Performed NSMS Premium Numbers Reconciliation and managed SIMEX validation.

Associate - Revenue Assurance - Vodafone Shared Services Pvt. Ltd. - Ahmedabad

(2013-03 - 2014-08)

Reporting to: Manager - Service Delivery (Revenue Assurance & Retail Marketing)

• Analyzed revenue data for prepaid and VAS using SQL to ensure compliance and accuracy.
• Managed daily MIS reports for prepaid and VAS services, utilizing SQL for data retrieval and analysis.

Activation Support Officer - SPA - Idea Cellular Ltd. - Ahmedabad

(2008-12 - 2013-03)

Reporting to: Manager - Service Delivery (SPA-postpaid)

• Conducted product knowledge tests and published accurate MIS reports.
• Analyzed and improved Customer Feedback and Quality Monitoring processes using SQL-driven insights.

H.S.C.

S.S.C.

Certificate Course - MS Office Windows' 98 and D.T.P