Vinodkumar Kumar

Results-driven Sales Coordinator with 3+ years of experience in sales support, order management, and customer relationship management. Skilled in handling end-to-end order processing, coordinating with cross-functional teams, and improving operational efficiency. Proficient in MS Excel, SAP HANA, and CRM tools with a strong focus on customer satisfaction and timely delivery.

Sales Support Executive - Essae Digitronics Pvt. Ltd - Bangalore

(2023-09)

• Managed end-to-end order processing and ensured timely delivery of customer orders
• Coordinated with internal teams to resolve order and delivery issues efficiently
• Prepared sales proposals and supported business development activities
• Maintained accurate customer records and tracked order status
• Generated sales reports and analyzed customer buying trends
• Improved customer satisfaction by addressing queries and providing product support

Internship – Supply Chain Management - Byju's (Think & Learn Pvt. Ltd) - Bangalore

(2022-06 - 2023-05)

• Assisted in demand planning and inventory management using WMS tools
• Coordinated logistics operations to ensure timely delivery
• Monitored stock levels and reduced delays in order fulfillment
• Supported last-mile delivery and handled customer queries

MIS Executive - Eureka Forbes Pvt. Ltd - Bangalore

(2020-11 - 2022-03)

• Collected and analyzed business data to support decision-making
• Created daily, weekly, and monthly reports using Excel
• Maintained accurate databases and improved data accuracy
• Coordinated with departments to ensure smooth data flow

Trainee QC Engineer - OPTO Circuits Pvt. Ltd - Bangalore

(2018-06 - 2019-07)

• Worked in production and quality departments
• Ensured product quality and compliance with standards
• Assisted in quality inspections and reporting

Diploma - Electronics & Communication Engineering - BTL Polytechnic College (2018)