Pink city Jaipur

Confident Personal Banker professionally handling complaints and problems to build customer loyalty. Skilled in handling transfers, processing checks, and presenting financial products to customers. Solid knowledge of personal banking practices and regulations.

Personal banker - HDFC Bank Ltd

(2025-02-03)

• Assisted clients with account openings and financial product inquiries.
• Processed loan applications and verified customer documentation.
• Managed daily transactions, ensuring accuracy and compliance with policies.
• Conducted regular follow-ups with clients for outstanding issues or inquiries.
• Helped customers open and close accounts, apply for loans and make sound financial decisions.
• Provided customer service to clients, including answering questions and resolving issues.
• Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
• Cross-sold banking products such as credit cards, loans and investments.
• Met with customers to analyze financial needs and maximize sales opportunities.
• gold valuation, loan processing, compliance, and customer service

B.com - Mahatma jyoti raho phoole university (2018)

M.com - Rajasthan University (2020)

Postgraduate diploma - sales and relationship Banking - Manipal University