Pinky Kumari

Banking professional with experience in business banking and customer relationship management, with exposure to SME/MSME credit, working capital facilities, financial analysis, renewals and credit documentation. Experienced in understanding customer financials, turnover, banking conduct and credit requirements, and coordinating cases through internal banking processes. Strong focus on customer service, relationship management and timely execution.

Deputy Manager - ICICI Bank - Bengaluru

Business Banking / Relationship Management

• Manage and develop business relationships with SME/MSME customers and support their banking requirements.
• Work on working-capital facilities including OD/CC and related business banking products.
• Review bank statements, turnover, financial statements and key credit parameters for customer proposals.
• Support credit submissions, renewals, enhancements and documentation in coordination with credit and internal teams.
• Analyse customer financial information including turnover, profitability, leverage, drawing power and repayment capacity.
• Coordinate with customers and internal stakeholders for pending documents, compliance requirements and case processing.
• Maintain customer relationships and identify suitable banking solutions based on business requirements.

Bachelor of Arts - Economics Honours - Assam

Post Graduate Diploma in Banking - Banking