Pooja Bandal

Hardworking professional with expertise in office management, scheduling, and communication. Strong organizational skills, managing calendars, coordinating meetings, and handling correspondence. ensuring smooth daily operations and supporting team needs.

FRONT-END ASSOCIATE (ACCOUNTS) - ONE STOP MOTORS

(2022-01 - 2025-01)

• Customer handling, calling, digital marketing, WhatsApp marketing, data entry, resolving customers' complaints, maintaining and updating customer records and vehicle details
• Preparing and managing vehicle invoices and insurance papers
• Generating daily, weekly, or monthly reports for management (sales reports, delivery status, pending payments)
• Handling petty cash, managing customer follow-ups for pending documentation or payments, purchase orders, delivery challans, and receipts
• Entering daily sales or service data in internal systems, supporting front-office executives with back-end requirements
• Bank statement entry in software, managing insurance liability, checking mail daily
• Communicating with customers in case of payment issues, recording all incoming payments
• Maintaining records of vehicle service history, tracking insurance claims, free service schedules, and AMC (Annual Maintenance Contracts)
• Attendance and leave management, and punching time management in the time office machine (time office software)
• Check mails, register insurance claims, monitor the settlement status, and payment receipt from insurers

ADMIN EXECUTIVE - VASTRAGAR FASHION AND WALL DECOR

(2017-01 - 2022-01)

• Billing and cash handling
• Administration and customer handling
• Mail and online marketing
• All banking work, sale/purchase
• Stock keeping
• Attendance and leave management
• Data entry
• Prepared expense reports

Bachelor of Commerce - Dr. BABASAHEB AMBEDKAR OPEN UNIVERCITY (2016-01 - 2016-01)

Higher Secondary School Certificate - HILL MEMORIAL HIGH SCHOOL (2015-01 - 2015-01)

Secondary School Certificate - HILL MEMORIAL HIGH SCHOOL (2013-01 - 2013-01)