Pooja Chavan

Results-driven MSSQL Server DBA with 5 years of IT experience, including 4+ years of managing mission-critical production databases in banking and HR-tech domains. Strong expertise in SQL Server 2016/2019, Always On Availability Groups, backup & recovery, database migration, and performance tuning across 20+ SQL Server instances. Proven ability to ensure 99.9%+ high availability and performance optimization in production environments.

Recognized with client appreciation from SBI and awarded Moonshot Champion at ZingHR for delivering reliable and scalable database solutions. Immediate joiner available.

SQL Server Database Administrator at ZingHR (2022-04 – 2026-03)

Managed 20+ production SQL Server instances across HR-tech and banking domains, supporting high-traffic applications with 99.9%+ uptime SLA.

• Managed and supported 20+ production SQL Server 2016/2019 instances, maintaining high availability for business-critical applications serving 500k+ users
• Configured and monitored Always On Availability Groups, reducing unplanned failover recovery time by ~60% through proactive monitoring and pre-tested failover runbooks
• Designed and executed backup/restore strategies including full, differential, and log backups; successfully recovered databases from critical failures with zero data loss
• Led 5+ database migration and version upgrade projects with near-zero downtime, coordinating with application and client teams to ensure smooth cutovers
• Reduced query execution time by up to 40% by diagnosing blocking, deadlocks, and missing indexes using DMVs, execution plans, and Extended Events
• Implemented and maintained Log Shipping for disaster recovery across multiple databases, ensuring RPO/RTO targets were consistently met
• Managed database security including logins, roles, and permissions; enforced least-privilege access policies per client compliance requirements
• Resolved 100+ critical incidents and change requests via JIRA within SLA timelines, earning client appreciation from State Bank of India (SBI) for reliable support
• Performed SQL Server patching (CU/SP) and routine maintenance (index rebuild/reorganize, statistics updates, DBCC checks) across all managed instances
• Provided 24/7 on-call support for banking domain production incidents, collaborating with application and DBA teams during major outages

Data Specialist at HERE Technologies Pvt. Ltd (2021-07 – 2022-03)

• Validated and executed quality checks on geospatial datasets, maintaining data accuracy standards across project deliverables
• Developed Excel-based reports for project tracking and KPI analysis, reducing manual reporting effort by 30%
• Managed tasks and defects using JIRA ticketing system, ensuring timely resolution and team accountability
• Facilitated daily scrum meetings to improve cross-team collaboration and sprint progress visibility

M.Sc. in Physics – University of Mumbai (2020)

B.Sc. in Physics – University of Mumbai (2018)