Senior Associate in Finance & Accounts Dept. - Hinduja Global Solutions Ltd.
(2015-04 - 2024-09)
Project-Future Generali India Life Insurance Co. Ltd. From 09th Aug.2022 to 04th Sept.2024 for processing the payment of Information Technology department all expenses
- Managed the daily processing of payment for multiple vendors, ensuring accuracy and timeliness.
- Produced detailed weekly and monthly TAT reports on payment processing activity for senior management.
- Developed and maintained strong relationships with clients, resolving payment issues quickly and efficiently.
- Assisted in the development and implementation of an automated payment system, resulting in increased processing speed and accuracy.
- Analysis the pending invoices on monthly basis for prepare monthly provision for pending invoices.
- Implemented best practices for data security and fraud prevention, ensuring customer information was securely stored.
- Maintained excellent customer satisfaction by assisting them with enquiries, issues and complaints in a timely manner.
- Closely monitored and supervised staff operations, providing extra training and assistance to struggling individuals.
- Inspired and managed teams in operational improvements, increasing overall productivity.
- Assessed complaints handling processes for bottlenecks and identified and implemented changes for fast resolutions.
- Manage the daily operations related communications, interactions with internal & client both by emails & calls.
Associate in Account & Finance Dept. - Hinduja Global Solutions Ltd.
(2015-04 - 2022-08)
Project-Axis Bank Ltd. Centralized payment process HUB
- Settlement of staff payments like various reimbursement (mobile & resident telephone bill reimbursement, travelling expenses bills, conveyance reimbursement of official).
- Monthly reversal of branch bar a/c entries approved by competent authority.
- Maintaining petty cash expenses of various branches. Ensure to avoid double payment.
- Support all department for day to day all payments process within TAT.
- Prepare daily MIS for tracking payment application. Queries resolution raised by branches
- Resolve escalation mail and answer on branch various queries within TAT.
- Coordinate with all functional teams as per business requirements.
- Handling Start TO End process for premises rental payment to landlord for various location.
Credit Risk Management Officer - IndusInd Bank - Corporate Office
(2012-11 - 2015-03)
- Verify the KYC of received Credit cards applicants.
- CIBIL Report Generating.
- Tracking the limit of secured Card Issued against Fixed Deposit
- Work in Oracle & ECS System.
- Prepare & check data for the credit card against housing loan.
- Coordinate with all functional teams as per business requirements.
Clerk - Rajapur Urban Co-Operative Bank Ltd.
(2010-03 - 2010-12)
- Assisting customers with their needs, such as passing checks. Withdrawal slips, and more. also answer customer inquiries and provide information on banking products, policies, and services.
- Verifying documents submitted by customers & Updating account holders' passbooks and process the clearing of cheques.
- Ensuring compliance with KYC (Know Your Customer) guidelines when opening new accounts.
