Poonkodi.d

Motivated professional currently pursuing an MBA in Human Resource Management, with a B.A. in Economics and 3+ years of experience in retail operations, customer service, coordination, and administrative support. Skilled in multilingual communication, customer relations, documentation, vendor coordination, and day-to-day operations. Seeking an entry-level opportunity in HR Administration, Recruitment, or HR Operations.

Sales & Store Operations Executive - Kalaivani Musical Shop - CHENNAI

(2023-01)

• Customer Relations & Communications: Handle customer enquiries and concerns professionally through Tamil, English, and Hindi while maintaining positive customer relationships.
• Office & File Management: Handled front-office administration, POS billing transactions, document record-keeping, and invoice tracking.
• Vendor Coordination: Communicated with suppliers and distributors to manage inventory of stock levels, order placements, and delivery schedules.

MBA - Human Resource Management - University of Madras – IDE (2026-01)

Bachelor of Arts (B.A.) - Economics - University of Madras – IDE (2025-06)