Prachi Baranwal

To identify critical bugs and improve user experience in Salesforce by connecting with tech team to resolve them that increases the efficiency by 20%.

Assistant Product Manager at JSW One Platforms Ltd. (2024-09 – Present)

To identify critical bugs and improve user experience in Salesforce by connecting with tech team to resolve them that increases the efficiency by 20%.

Product Analyst at JSW One Platforms Ltd. (2023-09 – 2024-09)

• Managed multiple digital products, including Salesforce, ZOHO, ERP, and Zvolv, ensuring seamless integration and optimal performance across business operations.
• Collaborated with cross-functional teams—sales, operations, finance, engineering, and tech—to streamline workflows, enhance system efficiency, and drive alignment between business and product goals.
• Analyzed user feedback and customer insights, leading to data-driven product decisions that improved user experience and functionality. Implemented iterative enhancements, reducing friction points and increasing feature adoption by 20%.
• Led product testing and QA processes, ensuring high-quality releases that met user expectations. Worked closely with engineering and QA teams to identify and resolve defects, reducing post-release issues by 30%.

B. Tech in Mechanical Engineering – KIET GROUP OF INSTITUTIONS (2019 – 2023)