Pradeep Mamatha

Over 4 years of progressive experience in the end-to-end design, development, and implementation of Saviynt and Hitachi platforms. Experienced IAM Security Analyst with hands-on expertise in Saviynt platform implementation and support. Specialized in deploying and managing Saviynt Enterprise Identity Cloud (EIC) to enhance access governance and automate user lifecycle management. Experienced in managing access requests, segregation of duties (SoD), and identity governance.

Integrated

Saviynt with Active Directory, Azure AD, ServiceNow, and SAP to streamline provisioning and automate workflows.

Experience in handling clients directly and optimizing the design to get the best solutions. Focused on enhancing security controls, reducing risk, and improving operational efficiency across identity environments. Strong analytical and problem-solving skills with good exposure to the key facts of leading teams to meet set objectives. Excellent in team collaboration, quick adaptation and problem solving with good communication skills.

Security Delivery Analyst - Accenture Solutions Private Limited - Hyderabad, India

Identity and Access Management (IAM) professional with 4 years of experience in identity Governance and Access Management solution tool like Saviynt and Hitachi. Adept at end-to-end software design & development including requirement gathering, documentation and implementation.

Security Delivery Associate - Hitachi

Managed IAM operations using Hitachi IDAM, including user onboarding, access provisioning, incident handling, and reporting, while supporting system enhancements and new implementations.

• Having 2+ years of experience in IAM Operational Support with Hitachi ID
• Working knowledge on Hitachi IDAM tool 12.0.1 version
• Attending calls with clients and project teams regularly for new implementations and to check in ongoing issues
• Daily we validate the schedule term request manually and approve the request in Hitachi
• In case issue is not resolved through the mail we will connect with user and resolved the issue
• Troubleshooting issues, optimizing processes, ensuring compliance, and supporting users and stakeholders
• I worked on Incidents and Request tickets. Update them regularly with SLA breach
• I worked on JML tasks (Part of New implementation)
• I'll perform Monthly disable manager check, Expiring list, Orphan accounts reports, Joiners and Leavers report
• I worked on New implementations like Mail Notification Updates, New Company creation, PDR's, Data backup solution for new joiners

Security Delivery Analyst - Saviynt

Managed enhancements and support for the Saviynt IGA platform, including system upgrades, workflow optimization, application integrations, implementation of provisioning rules, and operational governance of identity lifecycle processes.

• Worked on Saviynt upgrade from version v24.1 to v24.9
• Daily base support activities (Monitoring of Tasks, Application Connection, life cycle events)
• Configuration of Saviynt tasks, Data and error analysis, handling Incidents, Requests, Ongoing issues, and Interactive Client calls
• Implementation of various Application Rules - Provisioning policy, correlation rules, before provisioning rule. Implementation of Source and Target mappings on different applications using custom rules
• Worked on the modification of Workflows - Joiner, Leaver, Movers in Saviynt
• Implementation of Custom Reports in Saviynt as per the customer requirements
• Worked with various application teams to analyze the Identity data quality issues and implement workarounds
• Demonstrated ability to work collaboratively with crossfunctional teams to identify business requirements and translate them into effective IAM solutions
• Implemented integrations between Saviynt and various cloud and on-premises applications using Saviynt's connectors, APIs, and integration framework
• Analyzing the business processes as per the client requirement and delivering the integrations as required to the business
• Monitoring and migrating integration and establishing the connection to Production
• Prepared comprehensive Development and Testing documentation, including test case designs and corresponding evidence for validation and audit purposes
• Managing with development issues while implementing client's requirements related to product customizations and make sure to resolve at the earliest
• Participated in the status meeting and discussed issues related to Saviynt IdentityNow with the group

Bachelor of Technology - Computer Science Engineering - Sanskrithi School of Engineering (2017-06 - 2021-10)