Pradeep R

10+ years of experience in SalesForce.com Development. Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.

Experience in Administration, Configuration, Implementation and Support of Salesforce.com. Worked on Lightning Components in Aura framework, Lightning App Builder. Hands on experience in designing Security and sharing rules at object, field, and record level for different users at different levels of organization.

Created various profiles and configured the permissions based on the organizational hierarchy. Hands on Experience in Sales force.com Force.com Apex Classes, and Apex triggers, Designing Visual Force Pages and Controllers considering the Governor Limits. Worked on Communicating with Events, Lightning Data Service, Storable actions.

Performing

Code reviews to ensure that coding standards are followed. Designed and Developed Apex Classes, Visual force pages and Triggers. Functionality, Custom Objects, Reports, Dashboards, Tabs, Tags and Components.

Experience in creating Formula Fields, List Views, Queues, Public groups. Extensive hands-on experience creating Custom Labels, Custom setting and Custom Metadata Type. Extensive hands-on experience creating Record Types, Page layouts and Report types. Proficient in using meta-data migration tools like Salesforce Apex Data Loader and Dataloader.IO. Good Knowledge on Workbench.

Experience in design, development, documentation, Data Migration of Salesforce.com solutions for Global Customers. Deployment experience using change set. Well experienced in Visual Force pages, Apex Classes, Apex Triggers, Batch Apex, Components, Lightning, Schedule jobs, Custom Settings, Workflow Rules, Approval Process, Visual flows, Validation Rules, Assignment and Escalation Rules, Roles, Profiles, Organization Wide Defaults and Sharing rules, Reports and Dashboards and other Salesforce.com standard features.

Have good working knowledge in querying Sales force database using SOQL & SOSL queries using Force.com Explorer. Extensive hands-on experience on Deployment process by Using copado.

Salesforce Developer at Cognizant Technology Solutions India Pvt. Ltd (2015-12 – Present)

Salesforce Developer at Comerica (2020-09 – 2025-12)

The purpose of the project was to develop applications with Wholesale transformation. End Users are using nCino Application used for seamless ability to move the clients from opportunity to Loan Origination System (LOS). It works as a managed package inside of salesforce. This involves different stages of Loan from Pre-Underwriting to Funding/Booking, which consists of Opportunity, Loan and Product Package.

• Worked on gathering the business requirements. Continuously contact with the Functional people and gather requirement.
• Worked on migrating Workflows and Process Builder to Lightning Flows.
• Worked on customizations like Apex class, Apex Triggers etc.
• Created of Custom Objects, Custom Fields, Formula Fields and Validation Rules as per the Requirement.
• Worked on Lightning Record Pages.
• Worked on Lightning Web Components.
• Worked on nCino UI, nCino Routes, nCino Groups, nCino Screens, nCino Screen sections.
• Worked on nCino Loan Origination System (LOS).
• Implementing the Change requests and giving the support to the client requests.
• Deploying the Changes from DEV-to-DEV environment using Copado.
• Involved in Daily standup calls with the client.
• Involved in Sprint planning meetings, Sprint retrospective meetings and User story refinement meetings.
• Involved in Defect call with the Testing Team.

Salesforce Developer at Uniliver (2019-05 – 2020-09)

Managing Service Cloud for customer dealing with case and knowledge management.

• Understanding the client requirements and estimating the effort to create Jira tickets.
• Doing the design for new requirements.
• Coding the new requirements and fixing the bugs in the existing system.

Developer at Western Union (2017-08 – 2019-04)

The Settlement 1B is a transformation project that focuses on migrating the current Western Union agent and advising set-up from a legacy mainframe based platform to a cloud based Salesforce platform. This involves pricing set-up, advising set-up as well as reporting configurations set-up. Salesforce is responsible of capturing this data and sending it to downstream system ORMB (Oracle Revenue Management and Billing).

Part of this project also involves having existing agent data setup to be migrated to the Salesforce Platform.

• Involved in Requirement Analysis, Design and Development.
• Created required Objects, Fields and Relationships.
• Development of Lightning based Components and JS Controllers as per the wireframes provided by the business.
• Made use of Aura Framework, Lightning Design System to implement Lightning Pages.
• Developed aura enabled Apex Classes to implement the server side functionality.
• Client Side Navigation is implemented using JavaScript.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Achieving Test Converge more than 75% and maintaining the same at the time of enhancements and deployed in live instance.

Developer at Ally bank (2015-12 – 2017-08)

Ally is one of the largest providers of automotive financing in the USA. Ally Financial has many ways to help customers to manage their finances through online banking and auto financing. Dealer management is a salesforce application used to manage Ally dealer's data. Also managing and maintaining the learning system for dealers.

• Created Custom Objects, Custom Tabs
• Wrote Custom Formula fields and Validation rules
• Creating the field dependencies, Record types and Page layout assignment.
• Imported bulk data using Apex Data Loader.
• Created the record types for assigning the different page layouts to different users.
• Developed Apex Classes, Visual Force Pages and Triggers.
• Wrote SOQL queries and SOSL queries.
• Created the custom buttons and overriding the functionality of standard buttons by visual force pages.
• Creating the inline visual force pages.
• Migration from sandbox to production Using Change sets

B-tech in C.S.E – JNTUH