Pragnia

Salesforce Developer Analyst with 1+ year of experience in designing and implementing scalable CRM solutions within enterprise banking environments. Skilled in Apex, SOQL, and backend integrations, with a strong foundation in Python, FastAPI, and Oracle databases. Experienced in building optimized data workflows, debugging complex systems, and integrating AI/LLM-based solutions into business processes.

Software Engineer (Salesforce Developer) at Accenture (2024-08 – Present)

Salesforce Developer role focusing on CRM solutions and backend integrations

• Worked with Apex, SOQL, and Salesforce data models to implement backend business logic.
• Designed and optimized SQL/PLSQL queries for high-performance backend processes.
• Debugged and resolved 20+ defects, improving system reliability and reducing production issues.
• Conducted regression testing and ensured zero critical post-production defects in recent releases.
• Collaborated with cross-functional teams to gather requirements and deliver scalable CRM solutions.

AI/ML Project Intern at Bosch Global Software Technologies (2024-02 – 2024-06)

AI/ML project internship focused on backend services and intelligent automation

• Developed backend services using FastAPI.
• Built modular backend services using Python and FastAPI, improving system performance and regression turnaround time by 30%.
• Managed 100+ Git commits across multiple feature branches, following version control and code review best practices.
• Implemented structured logging, validation, and debugging processes.
• Worked on AI-based backend systems, laying groundwork for intelligent automation.

Bachelor of Technology in Electrical and Electronics – SR University (2021-09 – 2024-06)