Prakash Das

Results-driven professional with experience in rural mobilization, key account management, and supply acquisition. Skilled in stakeholder management, business development, and achieving acquisition targets through strong relationship-building and operational excellence.

Rural Mobility Acquisition–Program Manager at Zepto (2025-05 – Present)

Managed rural mobilization and candidate acquisition through community outreach, awareness campaigns, and stakeholder engagement. Achieved enrollment targets by identifying eligible candidates and coordinating with local institutions and training centers.

Sr Key Account Manager at Vahan.ai (2024-01 – 2025-05)

Managed key client accounts and led supply acquisition by onboarding and maintaining strong relationships with vendors and partners. Drove business growth by ensuring consistent supply availability, resolving client issues, and achieving acquisition and retention targets.

Sr.Support Associate at Smart Staff (2023-03 – 2024-04)

Develop and execute comprehensive marketing strategies and campaigns that align with the company's goals and objectives. Lead, and manage a high-performing support team, fostering a collaborative and results-driven work environment.

• Handling Patient queries
• Help patient to booking Appointment with the Respective doctors
• Handling escalations and chatsupport (via mail)
• Invoice & Payment handling with Patient/client

Sr. Customer Support at Tech Mahindra (2021-02 – 2024-01)

Handling Patient queries. Help patient to booking Appointment with the Respective doctors Handling escalations and chatsupport(via mail),Invoice & Payment handling with Patient/client

Sub Team Lead at Work India (2018-03 – 2020-01)

• Handling 30-40 people in the team maintain their performance and help to achieve the daily target
• Worked as a Zomato and Shadow fax trainer
• Trained the delivery boy to achieve their daily targets

Event and Account Manager at Deep Decor (2015-05 – 2018-02)

Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives. Monitor and maintain brand consistency across all marketing channels and materials.

Bachelor of Commerce – School of business | Himalayan university (2016 – 2018)

PUC – West Bengal Council of Higher Secondary Education

SSLC – West Bengal Board of Secondary Education