Pramodini Das

I’m an HR professional with over 5 years of experience, specializing in large-scale hiring for the hospitality industry. Currently working with Bunts Hotel Pvt. Ltd. (Brands: Ettarra Coffee House, Melting Pot Multi-Cuisine Restaurant, Piccolo, Tarrai, and Juhu Residency Boutique Hotel), I manage end-to-end HR operations across multiple outlets.

I have strong skills in payroll management, KPI & KRA setup, HR handbook creation, and conflict resolution. I also have a good understanding of compliance and ensure all legal requirements are met. In addition to hospitality, I’ve worked on BFSI recruitment projects and B2B hiring across India.

I focus on improving hiring processes and building a positive, growth-oriented work environment.

Human Resources Manager at Bunts Hotel Pvt. Ltd. (Brands: Ettarra Coffee House, Melting Pot Multi-Cuisine Restaurant, Piccolo, Tarrai, Juhu Residency Boutique Hotel) (2024-11 – Present)

• Managed the complete recruitment life cycle — from manpower planning, sourcing, screening, and interviews (initial to final round) to selection, offer letter generation, and onboarding.
• Specialized in bulk hiring across multiple outlets in the hospitality domain, including cafés, multi-cuisine restaurants, cafés + bars, and hotels.
• Designed and monitored hiring budgets, optimized recruitment expenses, and ensured staffing targets were achieved within deadlines.
• Oversaw the entire employee lifecycle, including onboarding, documentation, HR induction, training, and performance tracking.
• Maintained joining checklists, verified documents, and conducted onboarding sessions to ensure smooth integration of new hires.
• Collaborated with the design department to develop and implement training modules on SOPs, grooming standards, and HR handbooks.
• Created training programs, question banks, FAQs, and assessments for employee skill evaluation post-training.
• Managed attendance, leave, overtime, and incentive processes.
• Coordinated with the Finance Team for salary sheet preparation, payroll processing, PF, and ESIC.
• Ensured compliance with labor laws and maintained up-to-date HR handbooks as per regulatory changes.
• Worked closely with the Tech Team to design and implement custom HR tools for efficient operations and tracking.
• Automated key HR processes for improved accuracy and time management.
• Drafted and bifurcated KPI and KRA structures as per departmental roles.
• Monitored performance metrics for appraisal, promotion, and incentive calculations.
• Conducted regular core HR meetings, addressed employee grievances, and managed conflict resolution to maintain a positive workplace culture.
• Conducted exit interviews to gather feedback and analyze attrition trends.
• Managed exit formalities including full & final (F&F) settlements, clearance, and relieving documentation.
• Regularly reviewed, drafted, and updated the HR Handbook, policies, and procedures in line with the latest employment laws and organizational standards.

HR & OPERATION EXECUTIVE at WORKNEST (2024-06 – 2024-09)

• Successfully recruited RM and BDE candidates across PAN India for B2B and BFSI sectors.
• Managed end-to-end hiring process, including sourcing, screening, and selection.
• Utilized online portals and networking to identify top talent.
• Managed staff needs assessment, onboarding, attendance tracking, basic compliance adherence, and generated HR reports using advanced Excel, ensuring streamlined HR processes and smooth employee integration.

OFFICE ADMIN at OP TECHNOLOGIES (2019-09 – 2023-07)

• Conduct screenings, interviews, and maintain HR records.
• Manage billing, purchasing reports, and supplier relationships.
• Track orders, handle discrepancies, and prepare MIS reports.
• Oversee logistics, quality, and delivery times.

BACKEND EXECUTIVE at IDFC FIRST BANK (2019-02 – 2019-08)

• Streamline front-office operations, cross-check loan applications, and KYC documents.
• Organize teamwork and analyze business environments for senior management.

BACHELOR OF BUSINESS ADMINISTRATION in HR & Marketing – SAMBALPUR UNIVERSITY (2023-03)