Pranathi Devasani

Salesforce Developer with 3+ years of experience delivering Sales Cloud and Service Cloud solutions across 2 production healthcare payer workstreams: provider credentialing and network assignment, and claims inquiry management. Hands-on with Apex, bulk-safe Triggers, SOQL, Lightning Web Components (LWC), Record-Triggered and Scheduled Flows, Batch Apex, Queueable Apex, and REST/JSON integrations using Named Credentials. Skilled in end-to-end Salesforce development, automation, unit testing and UAT.

Salesforce Developer (Junior) - PBIcare - Client: Catalyst Solutions | Remote, Florida, United States | Healthcare Payer Operations

(2024-09 - 2026-07)

• Delivered Salesforce Sales Cloud and Service Cloud enhancements across 2 healthcare payer workstreams: provider credentialing and network assignment, and Case-based claim inquiry management.
• Engineered bulk-safe Apex classes, triggers and Batch Apex using Sets, Maps and selective SOQL, designed for trigger batches of up to 200 records within governor limits.
• Automated provider and claims processes with Record-Triggered Flows, Scheduled Flows, validation rules, and custom objects and fields, reducing manual checks and improving data accuracy.
• Built Lightning Web Components with Apex-based data retrieval to give business teams a single view of provider, credential, network and claim information.
• Performed unit testing, debugging, sandbox and UAT validation and release checks with business users, QA teammates and senior developers; integrated external systems via Queueable Apex and Named Credentials.

CRM Solutions Engineer(salesforce) - Vedhamsh Technologies - Hyderabad, Telangana, India

(2023-03 - 2024-06)

• Configured Salesforce objects, fields, page layouts and validation rules to support internal CRM workflows.
• Administered user access with profiles, permission sets, roles and sharing settings aligned to business needs.
• Built and maintained reports and dashboards; ran Data Loader imports, data-quality checks and Flow configuration, and resolved administration issues.

Bachelor of Science - Osmania University (2018-06 - 2021-07)