Pranay Sharma

Pega Senior Developer with 11+ years of IT experience including 7+ years specializing in Pega BPM solutions. Expert in designing scalable enterprise applications using Pega PRPC, Pega 8.x and Pega Infinity platforms. Proven ability to deliver complex workflow automation solutions across Banking, Insurance, Telecom and Government domains.

Strong background in Agile delivery, system integrations, and production support with a proven ability to collaborate with cross-functional teams and deliver high-quality enterprise solutions.

Assistant Consultant at Tata Consultancy Services (2022-04 – Present)

Project: Insurance Digital Workflow Platform (Contour Intake & Contour Quote). Technologies: Pega 8.6.1, Pega Infinity 23/24/25

• Collaborated with Business Analysts, SMEs, LSA and cross-functional teams for requirement clarification.
• Designed and implemented case management workflows automating underwriting and RFP intake processes.
• Built REST API integrations enabling automated data exchange with enterprise underwriting systems.
• Developed reusable flows, sections, data pages and rule components improving application maintainability.
• Participated in Agile sprint planning, estimation and backlog refinement.
• Implemented decision logic and business rules supporting risk-based underwriting processes.
• Managed CI/CD deployment pipelines using Jenkins.
• Monitored application performance using Pega Diagnostic Cloud (PDC) and Splunk.
• Managed Queue Processors and Job Schedulers through Admin Studio.
• Supported production deployments and Go-Live release activities.

Senior Software Engineer at Virtusa Consulting Services Private Ltd. (2020-09 – 2022-03)

Project: Telecom Business Process Automation. Technologies: Pega 8.4.2, 8.6.1

• Developed case management workflows for telecom service request processing.
• Implemented user stories from high-level design specifications.
• Performed unit testing and defect resolution improving application stability.
• Collaborated with Business Analysts and SMEs to analyze business requirements.
• Conducted sprint demos and stakeholder review sessions.
• Managed build and release deployment processes.

Software Engineer at Incessant NIIT Technologies Ltd. (2019-03 – 2020-08)

Project: Government Audit Automation Portal. Technologies: Pega 8.3

• Developed UI components including harnesses, sections and reusable widgets.
• Implemented notification and alert features within the portal.
• Designed bulk upload capability for high-volume case creation.
• Created custom worklists and case dashboards.
• Maintained source code repositories and supported deployments.

Technology Analyst at Infosys Technologies Ltd. (2014-12 – 2019-02)

Project: Banking BPM Solutions. Technologies: Pega 7.1 / 7.2 / 7.4

• Developed UI components including sections, flows and case management features.
• Handled enhancements, change requests and production support issues.
• Managed application deployments and environment readiness validation.
• Maintained source code repositories and supported deployments.

Bachelor of Technology in Computer Science Engineering – MIT Ujjain (2014)