Praneeth

Results-driven CyberArk PAM Engineer with 4 years of experience in Privileged Access Management (PAM), Identity & Access Management (IAM), and Cybersecurity Operations. Experienced in CyberArk administration, implementation, onboarding, troubleshooting, and production support. Hands-on expertise in CyberArk Vault, CPM, PSM, PVWA, PSMP, Safe Management, Password Management, REST API onboarding, LDAP/SAML/RADIUS integrations, and DR activities.

Strong experience in L2 support, incident handling, troubleshooting critical issues, and ensuring SLA compliance in enterprise environments.

Security Engineer – CyberArk PAM - Capgemini (Payroll – Arkin Techno Pvt Ltd) - Gurugram

(2022-07)

Client: Blue Cross of California Tools: CyberArk, Active Directory, ServiceNow

• Performed health checks and monitoring of CyberArk components including Vault, CPM, PSM, PVWA, and PSMP.
• Managed onboarding and offboarding of Windows and Linux accounts using Manual onboarding, Account Discovery, PUU, and REST API methods.
• Worked on CyberArk implementation and configuration activities.
• Configured LDAP, SMTP, SAML, and RADIUS integrations with CyberArk.
• Created and managed platforms, safes, password policies, and master policies.
• Resolved user issues related to password verification, reconciliation, synchronization, and login failures.
• Performed DR activities including failover and failback operations.
• Monitored Vault replication status and resolved issues within SLA.
• Supported 24x7 production environments and handled L2 support activities.
• Prepared SOPs, build documents, and safe naming convention documents.
• Provided CyberArk training and KT sessions to new team members.

CyberArk Administrator - Capgemini

Client: TD Bank Tools: CyberArk, Active Directory

• Managed CyberArk master policy configuration including Dual Control, Exclusive Access, and OTP access.
• Performed onboarding of privileged accounts using Account Discovery, PUU, and REST API methods.
• Managed account lifecycle activities including password reconciliation and synchronization.
• Performed daily health checks of CyberArk infrastructure and monitored critical services.
• Worked on LDAP and SMTP integration with CyberArk Vault.
• Managed CyberArk components including Vault, CPM, PSM, and PVWA.
• Supported incident resolution and handled multiple work queues based on priority.

Bachelor of Commerce - B.Com