Application Support Manager
Send a job offer directly to this candidate
Resolved client issues and responded to service requests in a timely manner.
Responded to calls and emails regarding application errors. Oversaw internal and external procedures for clients. Coordinated with tech team on more complex application issues.
Prepared client presentations regarding various applications.
Master of Commerce having 18 years of experience in IT industry. Serving as an interactive Manager & Customer Support applying my knowledge of software development to meet various business and operational needs. Adept at implementing client specifications and providing production support. Specialized in speedy resolution of application errors and attentive client service.
Masters in Computer Software Engineering From “A-Plus Computer Education- Mumbai”
Programming in Front End Tools :
Visual Basic V.6
Programming in (RDBMS) :
Oracle 8i (SQL*Plus, PL/SQL), Client-Server Technology, DBA, Developer 2000
(Forms 5, Report 3, Graphics 3), Structured System Analysis & Design.
M. COM: Year 2001 - Mumbai University
G. D. C. A. (Government Diploma in Co-operation & Accountancy)
: Year 2002- Mumbai University
