Team Leader - Instakart Pvt Ltd (Flipkart)
Excellence in supervising smooth Hub operations, targeting annual labour cost reduction while standardizing receiving, stocking, checking and housekeeping procedures; skills in developing plans to deliver supply chain solutions, implementing Hub efficiency plans and enforcing adherence to requirements
- Participated in the establishment of Standard Operating Procedure (SOP) for the material & logistics functions within the department, experience in Expansion & New Model and rich understanding of business model.
- Extensive knowledge of executing agreements with the clients, accurately allocating & quoting transportation costs proactively along with the transport arrangements and evaluating logistics & regulatory impacts and recommending the course of action for multiple outsourcing projects
- Expertise in formulation of sourcing strategies, vendor identification/development, supply chain management to strengthen operational effectiveness
- Facilitate service quality, network route optimization, route planning, capacity utilization; result: enhance Ground Network
Team Leader Operations - Instakart Pvt Ltd (Flipkart)
- Ensuring to prepare and share the next day plan with my team and Manager and Following up for Appointment deliveries Majorly with Flipkart and myntra
- Enhanced productivity through optimized route mapping and improved operational workflows.
- Consistently exceeded key performance metrics through strategic execution.
- Supervised and trained last-mile delivery associates to ensure high-quality service.
- Enforced compliance with internal policies and regulatory standards.
- Monitored daily hub operations and resolved operational bottlenecks.
- Responsible for 45+ team members include On roll and off roll.
- Ensuring to achieve more than 98% on customer service level.
- Ensuring to segregate the loads to regular vehicle to maintain vehicle utilization.
- Set performance standards and goals for all warehouse employees. Use continuous improvement to streamline warehouse processes.
- Daily load planning & placing required vehicles for on time, utilize space properly to avoid revenue leakage.
- Handling Admin operation / negotiated contracts with vendor
- Maintained "0" Escalation in hub operations.
- Provided logistic advice and resolved any shipment problems promptly.
