Praseetha Tp
Ground Staff
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About
To build a career in the aviation sector as a Ground Staff member by applying strong interpersonal skills and a passion for customer service to support safe, efficient, and seamless travel experiences for passengers.
Experience
TEAM LEADER - BWFS - COCHIN INTERNATIONAL AIRPORT
(2025-11)
CUSTOMER SERVICE OFFICER - INDIGO AIRLINES - COCHIN INTERNATIONAL AIRPORT
(2018-10 - 2020-12)
CUSTOMER SERVICE AGENT - BWFS - COCHIN AIRPORT
(2014-06 - 2018-02)
CUSTOMER SERVICE AGENT - SRILANKAN AIRLINES - COCHIN AIRPORT
(2014-06 - 2018-02)
Assisted passengers with check-in, boarding, baggage handling, and resolving service inquiries to ensure smooth airport operations.
CUSTOMER SERVICE AGENT - MALINDO AIRLINES - COCHIN AIRPORT
(2014-06 - 2018-02)
Education
PGDCA (Post Graduate Diploma in Computer Applications) - Computer Applications (2024 - 2025)
IATA in Tourism Next Generation & Passenger Ground Service - Tourism Next Generation & Passenger Ground Service - Montreal,Canada (2015 - 2016)
BBA - BBA - VimalaCollege,Thrissur (2012 - 2015)
Plus Two - Commerce with Computer Application (2010 - 2012)
SSLC - State Board (2010 - 2010)
