Prashant Vishwakarma

Customer-focused Sales and Client Support Professional pursuing a Bachelor of Engineering in Computer Engineering. Experienced in high-volume inbound and outbound communication, lead generation, customer query resolution, and client relationship management (CRM). Proficient in MS Office (Excel, Word, PowerPoint), Email Support (Outlook, Gmail), Desktop Support, and AI productivity tools.

Trilingual communicator fluent in English, Hindi, and Marathi, adaptable to BPO, Customer Service, Technical Support, and Inside Sales environments.

Client Relationship & Sales Executive at Dosti Developers, Dynamix, VB Group & Piramal (2023-05 – 2026-10)

• Managed high-volume outbound cold calls and inbound customer inquiries, generating qualified leads and building a strong client pipeline.
• Consulted with clients to understand requirements, resolve queries promptly, and provide tailored solutions with high customer satisfaction.
• Negotiated terms transparently between stakeholders to close deals efficiently and meet monthly performance targets.
• Utilized MS Excel and digital tracking tools to update client databases, document interactions, and track in-process transactions.

Customer Support & Sales Associate at Piramal Prestige VB (2025-01 – 2026-01)

• Handled front-desk and telephone customer inquiries promptly, resolving client questions regarding pricing, availability, and documentation.
• Supported multi-channel sales and marketing campaigns for VB Group and Dynamix, driving customer engagement and revenue growth.
• Coordinated client schedules, conducted product walkthroughs, and maintained consistent follow-up communication to ensure service quality.

Sales & Client Servicing Representative at Dosti Dynamix DGT (2023-01 – 2024-01)

• Delivered end-to-end client servicing and outbound sales support, matching customers with suitable solutions and building long-term retention.
• Scheduled appointments, managed follow-up calls, and maintained accurate client records across digital communication channels.
• Presented clear pricing breakdowns, service details, and project documentation to prospective clients.

B.E. in Computer Engineering – Shivajirao S. Jondhale College of Engineering (SSJCOE), Dombivli (2022 – 2027)

H.S.C. (Class XII) – B.N.N. College, Bhiwandi (2020 – 2021)

S.S.C. (Class X) – Shree Balaji School, Mumbai (2018 – 2019)