Manager – HR - Hi Focus Electronics India Pvt Ltd - Chennai, India
(2025-10 - 2026-07)
- Leading recruitment processes to attract and retain top talent.
- Managing payroll operations with accuracy and compliance.
- Overseeing HR activities including onboarding, employee engagement, and grievance handling.
- Aligning HR strategies with organizational objectives to support business success.
- Supervising and mentoring a one-member HR team to ensure efficiency and professional growth.
Assistant Manager (HRD) - Golden Opportunities Pvt Ltd - Chennai, India
(2024-10 - 2025-07)
- Managed internal hiring processes efficiently, ensuring top talent acquisition and retention.
- Handled client and stakeholder relationships, fostering strong partnerships.
- Conducted thorough inductions for new team members.
- Streamlined onboarding procedures for seamless new hire experience.
- Managed joining and exit formalities, ensuring compliance and positive employee experience.
HR Executive - Zebronics India Private Limited - Chennai, India
(2022-04 - 2024-10)
- Managed end-to-end recruitment process.
- Conducted onboarding and induction programs.
- Facilitated background verification and joining formalities.
- Implemented employee activities to enhance morale and retention.
- Handled exit formalities and grievance management.
Senior Consultant - Golden Opportunities Pvt Ltd - Chennai, India
(2020-09 - 2022-03)
- Coordinated HR functions, focusing on talent acquisition and retention.
- Boosted employee engagement and strengthened relations.
- Managed operational HR activities and facilitated team introductions.
- Designed and executed induction programs.
- Streamlined background verification for efficient hiring.
HR Executive - Reset HR Services - Chennai, India
(2019-10 - 2020-05)
- Managed team of 5 in Talent Acquisition.
- Led sourcing and matching candidates for job placements.
- Trained and evaluated team on interviewing techniques.
- Oversaw candidate sourcing, tracking, and onboarding.
- Ensured compliance and client satisfaction.
Deputy Manager – Call Center Operations - Computer Age Management Services - Chennai, India
(2017-06 - 2018-07)
- Managed team of 80 across multiple locations.
- Implemented quality assurance measures.
- Provided leadership and supervision to staff.
- Led process improvement initiatives.
- Managed KPIs, resolved conflicts, and vendor relationships.
Assistant Manager – Sales - Credit Mantri Finserve Pvt Ltd - Chennai, India
(2015-10 - 2017-05)
- Managed a team of 15 tele sales executives.
- Implemented vendor management strategies.
- Met and exceeded targets through strategic sales planning.
- Guided customers on CIBIL reports and loan closures.
- Demonstrated leadership in team management and training.
Sales Manager - HDFC Bank - Chennai, India
(2015-04 - 2015-10)
- Managed a team of 12 tele sales and 15 field sales executives.
- Oversaw disbursement operations.
- Implemented training programs to enhance performance.
- Resolved conflicts and issues within the team.
- Maintained customer service-oriented approach.
Team Leader – Sales - Qwikisoft Private Limited - Chennai, India
(2014-07 - 2015-04)
- Led a Tele sales team to exceed revenue targets.
- Mentored and developed team members.
- Analyzed market trends to optimize performance.
- Implemented forecasting techniques and set targets.
- Utilized CRM tools for customer management.
Senior Process Executive - Citibank NA - Chennai, India
(2010-11 - 2014-07)
- Managed inbound calls, resolving banking queries.
- Promoted to global officer for excellence.
- Transitioned to outbound process as personal loan specialist.
- Utilized multilingual abilities for customer management.
- Streamlined operations with team collaboration.
Senior Transaction Monitoring Executive - Allsec Technologies - Chennai, India
(2007-03 - 2010-03)
- Monitored recorded calls using Qfiniti software.
- Provided feedback to enhance call handling skills.
- Offered training and development opportunities.
- Maintained quality control standards.
Technical Support Specialist - Cybernet Slash Support - Chennai, India
(2006-02 - 2006-12)
- Provided technical troubleshooting for routers and modems.
- Ensured customer satisfaction by resolving issues promptly.
- Communicated effectively with clients.
- Resolved internet connection issues.
- Managed technical troubleshooting for seamless connectivity.
