Prashu Jain

Quality Assistant with extensive experience in patient care coordination and recruitment management across top healthcare institutions. Demonstrated ability to optimize patient flow and enhance employee engagement through innovative strategies. Proficient in MS Excel and team collaboration, resulting in improved operational efficiencies and increased patient satisfaction.

Hr Executive - Priyush Hospital - Sfs Road Mansarovar

(2025-01 - 2025-12)

• Proactive professional exhibiting high level of personal responsibility.
• Exhibited strong proficiency in both verbal and written communication.
• Exhibited proficiency in swiftly mastering concepts and adapting to evolving circumstances.
• Proficient in executing tasks independently while contributing effectively to collaborative efforts.
• Contributed positively to team environment, delivering assistance and direction.
• Streamlined task management processes to achieve on-time delivery of all assignments.
• Supported daily operations, interacting effectively and productively with all team members.
• Executed flexible scheduling across night, weekend, and holiday shifts.
• Thrived in dynamic, fast-paced settings
• Engaged in team projects, highlighting capability to work cohesively and efficiently.

HR Manager - Dart Organization - Delhi

(2024-01 - 2024-12)

• Initiated identification of opportunities to enhance coding processes, delivering findings and recommendations to department leaders for evaluation and implementation.
• Optimized medical records system through consistent auditing and updating of electronic health records.
• Facilitated continuity of care through meticulous and precise documentation for patient transfers and handoffs between healthcare providers.
• Assessed potential hires, negotiated salaries and benefits, and conducted reference checks.
• Oversaw hiring and onboarding initiatives for new employees.
• Facilitated resolution of employee relations issues, addressing conflicts professionally and efficiently.
• Delivered training sessions on quality management best practices, fostering a culture of excellence within organization.
• Administered and organized quality documentation while participating in internal and external quality audits.
• Revised quality control standards, methods, and procedures to align with compliance requirements.
• Enhanced quality processes to elevate efficiency and effectiveness.
• Analyzed quality issues and conducted assessments to identify and rectify problems.
• Executed comprehensive audits to guarantee compliance with industry standards and regulatory requirements, ensuring consistent adherence.
• Adhered to quality standards and procedures to reduce errors and enhance customer satisfaction.

HR Executive Assistant - Mangalam Hospital - Jaipur

(2023-01 - 2023-12)

• Facilitated talent acquisition through comprehensive job analyses and precise job description creation.
• Minimized employee turnover by implementing strategic onboarding procedures and continuous professional development initiatives
• Coordinated company-wide events to cultivate positive work culture and strengthen employee engagement
• Contributed strategically to workforce planning initiatives, forecasting future requirements aligned with organizational objectives
• Maintained precision of personnel records through diligent management of confidential files and databases.
• Assisted managers in navigating employee relations challenges, offering strategies for conflict resolution techniques.
• Optimized recruitment efforts through implementation of applicant tracking systems and enhancement of candidate screening processes
• Strengthened organizational communication by overseeing internal newsletters and announcements.
• Created training resources ensuring consistent onboarding experiences for new hires across departments
• Facilitated performance management processes, guiding managers in establishing clear objectives for teams and individuals
• Evaluated and assessed applicant resumes to pinpoint qualified candidates.
• Facilitated development of care plans tailored to individual patient needs, enhancing overall health outcomes.

HR Assistant - Fortis Hospital - Jaipur

(2023-05 - 2023-07)

• Crafted detailed presentations to aid senior staff.
• Gathered, organized and input information into digital database
• Generated reports detailing findings and recommendations
• Developed and updated tracking spreadsheets for process monitoring and reporting
• Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision
• Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care
• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow
• Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits
• Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes
• Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources
• Enhanced accuracy of medical records by transcribing detailed physician dictations
• Attended continuing education workshops to maintain professional standards and stay up-to-date with new developments
• Verified medical terminology and codes to deliver accurate and up-to-date information
• Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services
• Optimized workflows within the office by implementing process improvements based on observation and analysis of existing systems
• Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times
• Reduced waiting room congestion by effectively managing patient flow and utilizing scheduling strategies to minimize appointment overlaps
• Reconciled daily payments received and prepared deposits for smooth office finances
• Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals
• Worked with patients to schedule tests and procedures
• Provided excellent customer service to patients and medical staff
• Assisted in maintaining employee records using HRIS systems, improving data accuracy and accessibility.
• Supported recruitment efforts by screening resumes and scheduling interviews for various departments.
• Streamlined employee communication channels, resulting in more efficient information dissemination across teams.
• Collaborated with HR team to conduct employee satisfaction surveys, contributing to process improvement initiatives.

Intern - Bhagwant University - Ajmer

(2021-08 - 2021-09)

• Sorted and organized files, spreadsheets, and reports
• Interacted with customers by phone, email, or in-person to provide information
• Analyzed problems and worked with teams to develop solutions
• Conducted Extensive patient counseling session

MBA - Hospitality Administration And Management - IIHMR University (2022-09)

Bachelor of Arts - Arts - University of Rajasthan (2019-06)

XII - Arts - Tagore Vidhya Bhawan Sr Sec School (2016-05)

X - Secondary Education - Delhi Tagore International School (2013-05)

D Pharma - Bhagwant University (2022-04)