Prateyaksha Gupta

Business Analyst with nearly 4 years of experience in business analysis, digital transformation, and process improvement. Skilled in requirements gathering, stakeholder management, BRDs, FRDs, user stories, UAT, SQL, Power BI, and Agile methodologies. Proven ability to bridge business and technical teams to deliver scalable, data-driven solutions across diverse business domains.

Business Analyst at D2D Bike Service (2023-11 – 2026-02)

Supported the analysis and process design for two-wheeler rental and doorstep bike service operations, helping streamline business workflows and operational processes.

• Analyzed CRM data and deployed automated reminders, increasing repeat customer bookings by 22%.
• Built Power BI dashboards to monitor bike service operations, rental utilization, bookings, and operational KPIs, enabling data-driven business decisions.
• Digitized booking logs onto a unified platform, improving inventory tracking accuracy by 40%.
• Led sprint planning and backlog refinement sessions to ensure timely payment gateway deployments.

Business Analyst at Codeaegis Private Limited (2022-06 – 2023-10)

• Conducted requirement gathering sessions with clients and stakeholders for web and mobile applications.
• Prepared BRDs, FRDs, user stories, and acceptance criteria for Agile development teams.
• Created wireframes using Adobe XD and Balsamiq to validate requirements before development.
• Collaborated with developers, QA, and UI/UX teams to clarify requirements and support sprint execution.
• Participated in UAT, validated delivered features, and tracked functional issues until closure.

Bachelor of Technology in Computer Science – Dr. A.P.J Abdul Kalam Technical University (2021)