Ecommerce Executive - Perfect Brands
(2023-12)
- Mapping new brands across multiple websites (availability & pricing)
- Creating product catalogues for listing on marketplaces like Amazon, Flipkart, Myntra, Tata, Nykaa & Reliance. Editing product images and resizing them as per website requirements
- Enrolling new brands on Amazon for Brand Registry. Infringement process for the exclusivity of particular brands on Amazon Portals
- Running Campaigns & Promotions on Amazon Seller Central & Myntra & FirstCry(ADBEES) Monitoring Campaigns on Amazon Vendor Central for Original Source Brand
- Amazon Vendor Central: Designing A+ Content pages and Brand Store pages for Amazon and Nykaa. Creating a Brand Story page for Amazon. Making a brand story page on Amazon
- Process Brand product variants on Amazon and ensure that all variant details for all ASINs are visible correctly on Amazon
- Coordinating with eCommerce portals to register new brands for PO models such as Nykaa, Amazon Vendor Central & and Reliance
- Preparing weekly sales reports for all brands
- Coordinating with customer support for issue resolution on portals
- Designing product PPT catalogues for internal sales distribution
- Managing and updating inventories across portals
- Sharing monthly discount events, coupons, and incentives as per portal requirements
- Updating RTV on Amazon Vendor Central's dispute management page, creating dispute IDs for damaged product claims, and verifying debit notes from all portals
- Social Media : Making Creative image for Instagram, Facebook & LinkedIn
- Offline Activity: 1) Making Creative in corel for BRANDING like Original Source Sticker for bottle & plastic pouch or Header Card for pouch 2) Arranging Complementary items to offer with products. For ex: LOOFAH with Original Source Shower Gel
Operations Manager - Drape Story Interiors Pvt. Ltd.
(2022-11 - 2023-08)
- Creating order sheets for various types: Online (custom size & color), eCommerce (other portals), Offline (retailers), Marketing (influencer & shoot jobs), and Job Orders (customer's fabric & design)
- Processing new orders and tracking them until delivery
- Supervising orders for printing, fusing, and stitching; resolving alteration issues
- Backend operations on Unicommerce: inventory updates, manifesting, raising and solving issues
- Managing backend tasks on Drape Story, Myntra, Shopify, and Amazon portals
- Arranging measurement/installation services via Urban Clap and Wify; tracking data in Excel
- Creating MIS sheets for product consumption
- Creating swatches and customizing solid/ombre colors in Photoshop
Ecommerce Manager - Amijag.com (JJC Diamonds)
(2019-03 - 2022-10)
- Managing customer messages on Polygon Market and Rapnet (Sell & Buy sections for diamonds, jewelry, and watches)
- Maintaining loose diamond inventory across Ecomdash, eBay, Google, Rapnet, Cognito, Polygon, and Diamond Track
- Uploading jewelry and diamond products on Ecomdash and Magento (Amijag website)
- Sourcing custom jewelry stones via Rapnet, Polygon, Idex, Get Diamond, and customer websites
- Creating watch and jewelry appraisals on Instappraisal.com
- Editing jewelry images
- Updating stock data on Valueline.com, Tykr.com, and AIF files
Ecommerce Executive - Prakaash Eyewear Pvt. Ltd.
(2015-01 - 2019-03)
- Image editing and product uploading on Prakaash Eyewear, Indiamart, Alibaba, EyewearIndia, ShopClues, and other portals
- Creating new product catalogues and updating stock across all portals
- Managing daily inquiries from Indiamart, Alibaba, and the website
- Calling customers, sharing mobile app links via WhatsApp, and conducting follow-ups
- Sending introductory emails and responding to queries
- Connecting with international clients via WhatsApp and gauging product interest
- Sending product catalogs in PDF or app formats
- Managing email inquiries and order confirmations
- Preparing Proforma Invoices, confirming product availability, and finalizing with freight/postage costs
- Creating festival banners and new product creatives for Facebook
Sr. Ecommerce Executive & Operations Department - Gitanjali Jewellery Retail Pvt. Ltd.
(2010-10 - 2012-01)
Operations
- Updating daily sales reports received from stores
- Verifying sales report calculations, especially during festive offers
- Maintaining sales data sheets and following up on pending dispatches
- Receiving repair products from executives and logging details in formatted sheets
- Coordinating with Merchandise and Operations teams
- Categorizing repairs by brand and type (Gold/Diamond)
- Dispatching repaired items through concerned departments
- Editing raw images for website readiness
- Designing banners and festive pages
- Supporting product uploads and vendor panel updates
- Handling customer service (email & phone)
- Coordinating photoshoots (size & resolution standards)
- Handling internal team correspondence
- Preparing team performance sheets
- Assisting in dispatch of promotional offer cards
Senior Ecommerce Executive - Mysolitaire Jewelry Firm
(2007-09 - 2010-10)
- Uploading jewelry product descriptions and renaming image files
- Reviewing website content for UI/UX improvements
- Identifying and updating product and description gaps
- Verifying image accuracy and preparing final product visuals
- Creating combination and product sheets for stud and solitaire pages
- Performing final quality checks
- Assisting the IT department in Excel work and website testing
Ecommerce Executive cum Designer - D'Damas Jewellery (I) Pvt. Ltd.
(2006-07 - 2007-09)
- Designing festive promotional artwork with brand ambassadors
- Editing and enhancing images for online use
- Managing product listings on eBay, Rediff, Indiangifts Portal, Fabmall, Sify, Tajonline
- Monitoring order statuses and dispatching products
- Preparing monthly sales and commission reports
- Communicating with customers and site partners via email
- Managing sales data and image archives
Administrative Executive & Computer Operator - Kabir Jewels Pvt. Ltd
(2005-04 - 2006-07)
- In-charge of Kabir Jewels Website & Rediff site-related works
- Uploading images on Kabir Jewels Website, Rediff Shop & Rediff Auction also
- Checking order status for both the Website & dispatching the products to the customers
- Keeping proper records of the order dispatches
- Maintaining website image files
- Editing & giving effects to Jewellery Images for the Website in Photoshop
- Keeping transactions of the Schemes launched to promote the products in different States of India
- Issuing cards to the Customers according to the schemes
- Keeping records of the Schemes provided to the Customers
- Ensuring all outgoing & incoming Display Material Stocks
- Issuing display stocks as per the requirement of the Franchisee & also for exhibitions & events
- Keeping proper transactions of Display stocks in Ornate Software
- Checking daily status of the attendance file in SAVIOR SOFTWARE
- Making Monthly report to release payment of the office employees & Correspondence works
Media Assistant to CEO - Theme Advertising
(2003-02 - 2005-04)
- Preparing Estimates & Schedules for ads to be released
- Preparing Release Order for the ads & Preparing bills for the ads which is released
