Manager-Business Process at Care Health Insurance (2023-12 – 2025-09)
- Daily Issuance of processed Policy
- Creating Daily Issuance MIS Reports regarding Issuance processed and pending
- Co-ordinate with Underwriter, sales and Operation team for pending case requirement
- Taking care of pan India queries via query raising system and emails
- Team handling, making sure that none of the cases go out of TAT
- Helping the marketing team by creating brochure and leaflet to increase business
- Working on field for creating Agents
Operations Executive at Aditya Birla Health Insurance (2021-09 – 2023-03)
- Daily Issuance of process for Renewal of Policy (All Banks and Stake partner)
- Creating Daily Issuance MIS Reports regarding payment received & processed
- Co-ordinate with accounts team for Monthly Open credit/Open Funds reports
- Maintaining Recon for COI activity
- Taking care of pan India queries via query raising system and emails
- CRM, QMS, MIS preparation
- Team handling, making sure that none of the cases go out of TAT
- Co-ordinating with stakeholders to ensure all the COI related TATs are adhered
- Co-ordinating with IT for new software testing
- Co-ordinating with Sales for pending document
Operations Executive at APG Enterprises (2018-07 – 2021-04)
- Delivery and Billing Process
- Co-ordinate with Team to solve customer query
- Collected and arranged information and entered details into computer data base
- Bank Reconciliation
- Process payments and applied to customers balances
- Generate and mailed updated statements
- Meeting new vendors
Account Assistant at Anvi Metcorp Pvt ltd (2017-05 – 2018-05)
- Collected and arranged information and entered details into computer data base
- Process payments and applied to customers balances
- Coordinating for the payments
- Daily expenses entry
- Generate and mailed updated statements
- Analyzed monthly balance sheet accounts for corporate reporting
- Bank Reconciliation
- Invoice Creation and booking Order
Customer service Executive at Intelenet Global Services Pvt ltd (2015-12 – 2017-04)
- Working on ACIS for Account Receivable Coram Process
- Pull the check remit report of all payments received for a period
- Cash Posting into Clients Account in ACIS System against client invoice
- Export the remit details from portal and match against respective check/payment of client
- Posting Denial Code in ACIS for no payment or zero amount
- Updated account information in each customer record data
- Received payment information from customers and implemented it carefully into the system
