Pratik Phansekar
Proactive and results-driven Department Manager
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About
Proactive and results-driven Department Manager with excellent time management skills and the ability to multitask effectively while meeting deadlines. Offering over 7 years of hands-on experience in retail operations, with a disciplined and strategic approach to driving sales goals and ensuring the seamless functioning of the JioMart department. Adept at leading high-performing teams, optimizing operations, and implementing innovative strategies to enhance customer experience and business growth.
Experience
Store Manager - Firstcry.com
(2026-04)
- Managed daily store operation to ensure smooth business performance.
- Monitored inventory level and coordinated stock replenishment.
- Ensured proper visual merchandising and attractive product display
- Handle cash management, billing and daily sales report.
- Maintained store cleanliness, safety, and compliance with company policies
- Conducted stock audit and minimized inventory losses
Assistant Store Manager - Reliance Retail
(2025-06 - 2026-02)
- Ensured that high quality of the services and product standard as specified by the management
- Ensured proper staffing
- Responsible for Store P&L.
- Ensured that all budget/targeted sale and expenditure are achieved to maximize profitability.
- Ensured strict control over billing for proper revenue accounting
- Ensured continued training of staff on all aspects.
- Resolve all customer complaints in timely manner.
- Perform check on food quality
- Managed inventory and receiving operations to maintain optimal stock levels and meet demand expectations.
Department Manager - Reliance Retail - Jio Mart
(2022-07 - 2025-06)
- Ensured timely deliveries to customers to enhance service efficiency.
- Reduced process bottlenecks by training and coaching employees on best practices and performance strategies.
- Balanced employee workloads effectively to maintain high productivity and job satisfaction.
- Motivated associates to deliver effective selling behaviors through coaching and recognition.
- Fostered an empowering work culture, equipping employees to independently meet customer needs.
- Coordinated with managers from other departments to maintain operational transparency.
- Implemented strategic initiatives to improve operational efficiency, reduce costs, and increase revenue streams.
- Established and maintained strong vendor relationships to optimize product sourcing and pricing.
- Led cross-functional teams in planning and executing large-scale sales events and promotional campaigns.
Department Manager - Reliance Retail
(2019-06 - 2022-07)
- Collaborated with the management team to develop daily and weekly sales plans based on sales trends.
- Reconciled daily sales transactions to ensure accurate financial records.
- Implemented loss prevention strategies by adjusting pricing as necessary.
- Maintained open communication with department managers to ensure seamless operations.
- Developed and executed strategies to optimize supply chain efficiency and reduce waste.
- Conducted in-depth market analysis to identify emerging consumer trends and adjust inventory accordingly.
Education
Bachelor of Science - Hospitality Studies - Mumbai University (2016 - 2019)
