Pratik Tiwari
Platform Engineer | VMware Administrator | Data Centre Infrastructure Specialist
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About
Platform Engineer with 10+ years of experience across IT infrastructure, VMware virtualization, and Windows/Linux server administration in enterprise data centre environments. Skilled in VMware vSphere and ESXi administration, server deployment, RAID/iDRAC configuration, SAN/NAS storage management, and infrastructure monitoring. Proven track record supporting mission critical exchange connectivity (NSE, BSE, MCX, MSEI) with 24x7 production support, zero-downtime VM migrations, and consistent SLA adherence.
Experience
Platform Engineer - Omnenest Technology Pvt. Ltd. - Mumbai, India
(2023-09)
- Administer VMware infrastructure across vSphere and ESXi hosts, including virtual machines, templates, snapshots, and datastores.
- Configure and maintain VMware HA, DRS, and vMotion clusters; optimize CPU, memory, and storage resource utilization.
- Install and configure ESXi hosts and vCenter Server; manage SAN storage, LUN allocation, and datastore administration.
- Install/manage Windows Server, RHEL, Ubuntu & AIX on physical and virtual servers.
- Configure RAID and iDRAC on Dell and HPE physical servers; coordinate with OEM vendors for hardware support.
- Support mission-critical exchange connectivity environments including NSE, BSE, MCX, and MSEI; perform MSSQL installation and administration tasks.
- Key achievements: managed 100+ virtual machines with zero-downtime migrations; reduced infrastructure downtime by 20%; resolved incidents within SLA across 24x7 production support for enterprise clients.
IT Analyst - Tata Consultancy Services (TCS) - Bangalore, India
(2022-02 - 2023-09)
Client: Refinitiv Pvt. Ltd.
- Installed and configured Windows, Linux, and ESXi operating systems on physical servers.
- Performed RAID, iDRAC, and ESXi configuration on Dell servers, and supported vulnerability remediation and patching activities.
- Captured and analyzed Dell TSR logs for troubleshooting; monitored Dell storage systems and physical server infrastructure.
- Assisted with basic router configuration and network troubleshooting.
IT Operations Engineer - Netmagic Solutions Pvt. Ltd. - Mumbai, India
(2018-09 - 2022-02)
Project: Thomson Reuters
- Monitored enterprise infrastructure using CheckMK and supported 24x7 production operations.
- Performed Dell server mounting and basic router setup; coordinated with ISPs and exchanges to resolve link issues.
- OS Installation (AIX, Windows, Linux) in Physical Servers in Data Centre.
- Logged and tracked incidents with ISP and exchange providers; managed scheduled and unscheduled data centre backup operations.
Technical Support Engineer - eTouch, A Virtusa Company - Mumbai, India
(2016-03 - 2018-09)
- Monitored infrastructure using PRTG and configured Cisco routers/switches (Cisco 1941, 1900, 1841).
- Troubleshot network connectivity and infrastructure issues across Windows 7/8/10 environments.
- Monitored application servers, hardware health, CPU, RAM, and disk utilization; administered Windows Server 2008/2012 environments.
Education
Bachelor's Degree - Electronics & Telecommunication Engineering - Mumbai University (ARMIET) (2015)
Diploma - Electronics & Telecommunication Engineering - Mumbai University (VIT) (2011)
SSC - Maharashtra State Board (2008)
