Pravin Mohanram

Quality-driven Technical Lead well-versed in IT best practices, project management requirements and IT support operations.

12+ years of experience in IT Infrastructure Engineer,Cloud Operations and IT Compliance Audit.

Uniphore Software Systems Private Ltd., Chennai, India. (Senior IT Infrastructure Engineer 2014 - 2023)

 Directed infrastructure support strategy and operations resulting in efficient and reliable infrastructure(APAC).

 Administrating and managing AWS, Microsoft O365 (email, sharepoint,SSO) Azure virtual desktop(VDI), Azure AD, MDM, Cloud flare DNS ,ITSM tool, Windows

Server and RDS CAL,Adobe,Tableau license management.

 Managing Private & Hybrid Cloud for APAC clients.

 ITSM tool (Freshdesk),Ticketing system for handling IT tickets, IT asset management with version control. Expertise in using tools like jira, confluence.

 Nile network switch,Wifi Access Points, ISP, Firewall, VPN Networking, MS Hyper-

V administration.

 Cloudflare DNS administration, MX records managing corporate domains, Degicert

SSL certificate management. Understanding of web technologies (HTTP, SSL).

 Email security FireEye,DLP,VMware MDM product for managing corporate apps.

 Managing AWS cloud production environment. Monitor systems health and performance (Cloudwatch); Bill management.

 Migrating Email server and drive data migration (Gmail<->O365), new SaaS tool onboard.

 Leading the IT team for organization’s InfoSec audits like PCI DSS, ISO, and SOC

II. SIEM server management.

 Onsite Infrastructure deployments (APAC) and providing remote support accordingly.

 Plan and prepare BOQ and other technical data sheets, Coordinate with construction budget team on cost related information for new project design &

improvements in the existing design(Cloud).

Bachelor of Science (2003-2006)