Preet Anota

To engage in a career that will allow for progress in terms of expertise, socio-economic development, and innovation through exposure to new ideas for professional growth, as well as growth of the company.

Insurance Advisor/Customer Service - Insurance Company

• Provide personalized assistance to clients seeking auto and home insurance coverage
• Explain policy options, features, and benefits in clear and simple terms to help clients make informed decisions
• Generate and present insurance quotes based on client information and company underwriting guidelines
• Support clients with new applications, renewals and policy changes while ensuring accuracy and compliance
• Handle inbound and outbound calls in a professional manner to address questions, concerns and service requests
• Maintain detailed client records and documentation in the company's CRM system
• Collaborate with senior advisors and underwriters to ensure smooth processing of applications and claims
• Promote additional coverage options to meet customer needs and achieve individual and team sales goals
• Stay updated on company products, promotions, and regulatory changes in the insurance industry
• Adhere to all attendance and work schedule

Customer Service - MCI - General Motors - Sydney

Handling inbound and outbound calls in Sydney call center

• Active listening, Informative, help people in getting the services activated with emergency

Student Assistant - Cape Breton University

• Provide orientation and support to students with orientation, class changes and program choices
• Observe and monitor behaviours and support the implementation of behaviour strategies
• Maintain appropriate documentation and ensure confidentiality at all times
• Provide support throughout campus in various forms
• Assist with event planning and coordination
• Handle incoming calls and emails

Customer Service Representative - Concentrix

(2019-01 - 2020-12)

Rogers Communication customer service

• Ongoing innovation and cutting edge technologies
• Provides customer engagement and technology services to clients
• Handle all billing calls from Rogers and sell the products
• Active listening and technical approach

Dentist - Chhina Dental Clinic

(2013-01 - 2015-12)

Dentist - Guptal Dental Clinic

(2015-01 - 2018-12)

• Performs root canal and laser fillings

Bachelor - Public Health and Sciences - Cape Breton University (2019-01 - 2021-01)

Master's - Dentistry (2013-01 - 2015-12)

B.D.S. - Dental Sciences and Research (2008-01 - 2013-12)