Prem Gedela

Network Engineer with 3 years of experience specializing in DNS/DHCP/IPAM (DDI) and F5 Load Balancing. Proficient in BlueCat Address Manager (BAM) INFOBLOX and BDDS servers supporting enterprise clients (Accenture for AIG/CRBG). Experienced in 24+ hour Disaster Recovery (DR) activities and edge device monitoring (Meraki/Aruba). Proven track record of meeting strict SLA targets with zero escalations.

Network Analyst - ACCENTURE - India

(2025-01)

Client: CRBG

• Manage MAC authentication and user troubleshooting using Aruba ClearPass (CPPM)
• Execute SSL/TLS certificate renewals on F5 BIG-IP and IDRAC servers to ensure application uptime
• Pre-Check and Post-Checks on F5 LTM configurations, including pools, nodes, and profiles
• Provide 24+ hour continuous support during critical Disaster Recovery (DR) drills and handle incidents within strict SLA limits

Network Associate - ACCENTURE - India

(2023-01 - 2025-01)

Client: AIG / CRBG

• Handled core DNS, DHCP, and IPAM tasks in BlueCat, Infoblox, including zone management, validations, and DDNS updates
• Used Meraki and Aruba Central dashboards to proactively track device utilization and alerts
• Assisted in resolving multi-vendor routing, switching, and connection issues
• Maintained network documentation and adhered to enterprise change management policies

Master of Arts - MA - GITAM University (2022-01)