Priya Duraisamy

I'm a Customer Support Specialist with over 8 years of experience helping customers in fast-paced environments. Fluent in French, I'm great at communicating clearly and solving problems. With a solid understanding of basic technical issues, I'm dedicated to making sure customers are happy and their problems get solved quickly and effectively.

CUSTOMER SERVICE SUPPORT (FRENCH) - Namlatic - PUDUCHERRY

(2024-04 - 2026-04)

• Manage Hotel reservations
• Mastering Hubspot Software
• Learn how to add Promotions and Discount codes for Hotels

PROJECT MANAGER, CLIENT SERVICES (FRENCH) - SPI GLOBAL (STRAIVE) - PUDUCHERRY

(2020-05 - 2024-03)

• Sending and responding to customer emails
• Downnload the documents and send them via their CRM Software
• Drafting emails

CUSTOMER SERVICE (FRENCH) - SELLERMANIA - PUDUCHERRY

(2017-04 - 2019-11)

• Managing the Director's calenders
• Handle appointments
• Schedule meetings

ASSISTING WITH PASSENGER CHECK-INS (AIRPORT) - SAMSIC ROISSY - PARIS FRANCE

(2013-11 - 2016-10)

• Assistance for passengers in airport terminal
• Facilitating boarding and disembarking while ensuring their comfort and safety

Order Preparer - SERVAIR - FRANCE

(2010-07 - 2013-09)

• Handling with airplane meal trolls
• Manage orders

Cashier - CARREFOUR IN SUPERMARKET - FRANCE

(2009-05 - 2010-06)

• To register and process customer purchases in store
• Using a scanner to scan and record prices in the cash register

Baccalauréat - Comptabilité et Secretariat - France (2005-09 - 2007-07)

BEP (professional qualification) - Comptabilité et Secretariat - France (2003-09 - 2005-07)

Brevet des Colleges - France (2001-09 - 2002-07)