Priya Tamil

Results-driven professional with 4+ years of experience across TCS and Accenture, with strong exposure to workflow and business operations, workforce coordination, SLA monitoring, reporting, stakeholder communication, process adherence and team coordination. Experienced in handling process-related queries, escalations, documentation and day-to-day operational requirements. Strong communication and people-coordination skills, seeking to contribute to HR Operations / HR Generalist functions.

Workflow Specialist - TATA CONSULTANCY SERVICES (TCS)

(2022-01 - 2026-12)

• Managed workflow and day-to-day operational requirements.
• Coordinated team members and stakeholders to manage workload and priorities.
• Monitored SLA and process performance and supported timely issue resolution.
• Handled process-related queries and escalations through effective communication.
• Prepared operational reports and stakeholder updates.
• Supported team members with process guidance and adherence.
• Coordinated workforce requirements based on business priorities.
• Worked with cross-functional teams to maintain operational continuity.

Process / Operations Associate - ACCENTURE

(2020-01 - 2022-12)

• Supported day-to-day business operations while maintaining process quality and SLA requirements.
• Coordinated with internal stakeholders to resolve process queries and issues.
• Maintained process documentation and operational records.
• Handled customer/stakeholder communication professionally.
• Followed quality, compliance and process standards.
• Supported team operations and process targets.

M.A. - Communication - M.O.P. Vaishnav College for Women (2020-12)