Priyanka Biswas

Customer Care Executive with experience in customer service, voice support, email support, and backend operations. Skilled in communication, customer handling, problem resolution, and basic computer applications. Seeking opportunities in customer support, non-voice, email support, and backend processes.

Customer Care Executive - Startek & Digitek Call System Pvt Ltd.

• Handled customer queries through voice and email channels.
• Assisted customers with issue resolution and service requests.
• Maintained accurate records and updated backend systems.
• Ensured customer satisfaction through professional communication.
• Coordinated with internal teams for timely resolution of customer concerns.

Bachelor Degree - Hotel Management - NSHM Knowledge Campus (2020)

Higher Secondary (Class XII) - Ondal High School (2017)

Secondary (Class X) - Andal Girls High School (2015)