Priyanka Neeli

Staff Platform & Infrastructure Engineer with 10+ years of experience, specializing in the design, scaling, and continuous availability of enterprise Kubernetes platforms across AWS and VMware hybrid cloud environments. Grounded in a strong Java/Spring Boot systems engineering background, with deep expertise extending cloud-native platforms via custom Go Operators, building gRPC telemetry pipelines, and engineering event-driven proactive incident response frameworks to eliminate distributed data system failures. Proven track record running high-throughput pipelines, zero-trust infrastructure networks (Istio, Calico, NSX), and secure GitOps automation.

Leverages advanced AI-assisted engineering workflows (Cursor, Claude) to deliver resilient, metrics-driven, multi-zone architectures optimized for massive-volume enterprise software platforms.

Senior Platform Engineer at HCLTech (2025-06 – Present)

• Architected a custom Kubernetes Operator in Go to automate API gateway lifecycles across AWS EKS and VMware Tanzu (VKS), standardizing multi-cloud ingress governance and cutting new service onboarding time by 40%.
• Root-caused a tenant-routing-driven OOM incident affecting production API availability; redesigned the export flow to stream data and run asynchronously via a dedicated worker pool, eliminating the recurring crash and cutting related 5xx errors to near zero.
• Engineered a high-throughput gRPC communication layer for a distributed observability platform, transforming heterogeneous REST/JSON telemetry (vROps, CloudWatch, Prometheus) into strongly-typed internal events to trigger idempotent actions across hybrid-cloud environments.
• Orchestrated a highly resilient, multi-zone Kubernetes footprint of 250+ microservice pods on VMware Cloud Foundation (VCF), leveraging topology-spread constraints and pod anti-affinity rules to guarantee zero-downtime fault tolerance across availability zones.
• Implemented per-tenant rate limiting with Istio to keep a single tenant from degrading shared services; together with the dev team's async redesign, reduced 5xx errors from ~10% to near zero.
• Derived workload baselines from Prometheus metrics and tuned queue-depth-based autoscaling for async workers, right-sizing capacity and reducing cloud cost.
• Established a unified full-stack observability framework by integrating Prometheus, Grafana Loki, and VCF Operations, capturing real-time telemetry that reduced MTTR by 40% through proactive isolation of inter-pod communication bottlenecks and infrastructure anomalies.

Lead Platform Engineer at VMware by Broadcom (2022-07 – 2025-06)

• Accelerated production deployment frequency from weekly to multiple times per day by engineering ArgoCD and Helm GitOps delivery pipelines across multiple VKS clusters, integrating VMware Cloud Native Storage (CNS) for seamless persistent data management.
• Engineered a proactive, self-healing cluster remediation framework by utilizing SaltStack’s asynchronous ZeroMQ event bus and Reactor engine to monitor real-time hardware telemetry and kernel diagnostics; automated predictive node draining (kubectl cordon/evict) across bare-metal environments, mitigating service degradation and guaranteeing zero workload disruption.
• Hardened multi-cluster Kubernetes security postures by implementing zero-trust NSX micro-segmentation and configuring advanced CNIs (Calico/Antrea), enforced via custom admission controllers, restricted kernel capabilities, and non-root security contexts.
• Designed progressive delivery pipelines utilizing Argo CD and Argo Rollouts for canary deployments, authoring a Python validation engine within AnalysisTemplates to audit Prometheus golden signals and drive automated, zero-downtime rollbacks..
• Contributed to operational efficiency and leadership by driving comprehensive customer architecture reviews, mentoring cross-functional engineering teams, and leveraging AI-assisted development workflows (Cursor, Claude) to accelerate coding, code reviews, and architectural documentation.

Automation Consultant at VMware (2021-06 – 2022-06)

• Engineered custom third-party integrations with vRealize Orchestration (vRO) to build seamless, self-service infrastructure pipelines, cutting virtual machine provisioning lifecycle times and reducing manual friction for the IT Operations team.
• Engineered self-healing infrastructure pipelines by integrating vRealize Orchestrator (vRO/Aria) with SaltStack event-driven engines, deploying local Beacons and Reactors to automate real-time drift detection, zero-day OS patching, and closed-loop compliance remediation across enterprise workloads
• Automated end-to-end multi-cloud provisioning across AWS and VMware using Terraform and Ansible, driving full-stack VMware Cloud Foundation (VCF) lifecycle deployments (workload domains, ESXi, vSAN, NSX) via the SDDC Manager API.

Application Developer — Senior Consultant at Accenture (2019-02 – 2021-06)

• Improved REST API response times by 40% on an enterprise banking platform by parallelizing distributed calls within a highly scalable, customer-extensible framework.
• Led a large-scale core data migration utilizing Oracle 12c with zero data loss, optimizing complex database transactional logic and query performance.
• Implemented secure federated Single Sign-On (SSO) utilizing SAML 2.0 and Okta integrated into a Spring Boot architecture using OAuth2 and JWT tokens.

Software Engineer at Tech Mahindra (2018-01 – 2019-01)

• Built high-throughput Spring Boot REST APIs utilizing OAuth2, JWT, and Two-Factor Authentication (2FA) mechanisms for tier-one telecom clients.
• Developed responsive authentication user interfaces using AngularJS and JSP, implementing dynamic load-balanced routing for 1FA and 2FA user journeys.
• Collaborated directly with external telecom stakeholders to successfully translate complex OAuth-based subscriber authentication requirements into scalable engineering deliverables.

Systems Engineer at Infosys (2014-11 – 2018-01)

• Developed enterprise-grade Java/Spring MVC applications for healthcare insurance clients, strictly adhering to object-oriented design patterns including Factory, Singleton, and Adapter patterns.
• Engineered dynamic front-end web components using JavaScript, jQuery, and JSP to improve user workflows.
• Optimized relational database performance by leveraging JPA/Hibernate and implementing strategic Oracle database indexing.

B.Tech – Sri Venkateswara University, Tirupati (2010 – 2014)