Priyanka Vaity
Experience in CRM management, Customer Service, & Administrative Support.
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About
Detail oriented and customer focused professional with experience in CRM management, customer service, and administrative support. Skilled in handling client queries, maintaining records, and ensuring high customer satisfaction. Seeking an opportunity in customer service or administrative roles to contribute and grow professionally.
Experience
CRM Executive at Greentech Netcom Private Limited (2024-12 – 2026-04)
- Handled customer queries and follow-ups efficiently
- Managed CRM data and updated client records
- Coordinated with internal teams for issue resolution
Key Account Manager at Girnar Care (CarDekho) (2023-02 – 2023-09)
- Managed key client accounts and maintained strong relationships
- Understood customer needs and provided suitable solutions
- Ensured high client retention and satisfaction
Customer Service Associate – Voice Process at Teleperformance (2022-06 – 2022-12)
- Handled inbound customer calls professionally
- Resolved queries and complaints effectively
- Maintained service quality and followed call handling standards
Administrative Assistant at Kapalin Biosciences (2019-02 – 2022-04)
- Managed front desk operations and calls
- Scheduled meetings, interviews, and events
- Handled emails, records, and documentation
- Supported daily office operations
Administrative Assistant at Visionary Imaging Systems, Mumbai (2016-06 – 2018-08)
- Managed calls and office correspondence
- Assisted in coordination and record keeping
- Supported administrative and operational tasks
Education
12th (HSC) in Commerce – Sharda Aashram Vidya Mandir
10th (SSC) – Lokmanya Vidya Mandir
