Priyanka Yogeshwaran

Results-driven finance professional with 11 years of experience in the BPO/BPS service industry, specializing in Accounts Receivable (O2C) cash application & Billing MEISA, Master Data Management and One Call services for international logistics. Ops deck preparation and Governance Deck walkthrough, Weekly & Monthly CSL, High Value Invoice releasing, QCF audit file preparation. Additionally, 4.5 years of experience in new account opening and PeopleSoft, Process Documentation DTP, escalation email handling and financial reconciliation.

Process Lead - Capgemini India - Trichy

(2020-09 - 2025-11)

• Lead invoice approval and processing using Error Correction, PeopleSoft and Oracle
• Manage team and operations, process transition, and escalation handling.
• Oversee CSL/SLA reporting, client communication, and master data management.
• Process freight & duty tax invoices audit and QCF file sharing to Command Centre.
• Conduct cross-training, process documentation, and perform month end reporting.

Senior process associate - Accenture - Chennai

(2017-05 - 2019-08)

• Senior process associate in accounts receivable cash application
• Responsible for uploading bank statement
• Preparing and maintaining the Bank statement accounts
• Daily bank statement checking and sending to respective team
• Responsible for applying the cash receipt to customer accounts and clearing the transactions by using SAP
• Preparing and handling the controls document summary
• Handling email queries and escalations which includes analysis, root cause analysis and publishing error logs
• Responsible for weekly review training and identify areas of improvement and fix responsibility
• Handling remittance receipts for clearance

Process Associate - Capgemini - Trichy

(2014-08 - 2017-04)

• Worked for United states-AR Process
• Emails and process status responded to client directly
• Tracking the Emails received from the customer
• Handle the tasks of assisting collection specialist in solving payment
• Responsible for transaction processing and meeting in daily required productivity
• Responsible for ensuring an error free process utmost accuracy
• Responsible for learning and supporting the process end to end within the team
• Handle Dunning Rejections, fax requests from customers
• Retrieve Invoice/Pods, Debit- credit offset
• Customer Account Clean-up / reconciliation

MBA - Finance & Marketing - Bishop Heber college (2014)

Bachelor of Commerce - Applied - Seethalakshmi Ramasamy college (2012)

State Board (HSC) - Sri Jeyendra Matric Higher Secondary School (2009)

State Board (SSLC) - SVS Higher Secondary School (2007)