Priyankit Kataria
Sales and Service Engineer | Microscopy & Optical Instrumentation
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About
Sales & Service Engineer with 3 years of hands-on experience across premium and mid-segment microscopy brands (Zeiss, Motic, Leica) serving industrial and medical college / research institutions. Strong track record in installation, commissioning, calibration, software training, and technical troubleshooting of optical and digital imaging systems. Skilled at bridging technical and end-user needs for pathologists, researchers, and lab technicians.
Comfortable working across multiple OEM platforms and quick to adapt to new systems such as Nikon. Seeking a Service Engineer role with Nikon to deliver expert installation, technical support, and after-sales service.
Experience
Sales and Service Engineer at Theiakshi Enterprises (Microscope Dealer) (2023-09 – Present)
Handled sales, installation, and technical support across three microscope brands over the course of the role: Zeiss (premium research-grade), Motic (mid/budget segment), and currently Leica.
- Installed, configured, and commissioned new customer equipment (microscopes and digital imaging systems) as per technical specifications at industrial and medical college labs.
- Tested, debugged, and repaired defective components/systems on-site and in-house, minimizing customer downtime.
- Trained lab technicians, professors, and researchers on microscope operation and imaging/analysis software.
- Prepared detailed technical reports on system performance following installation and upgrades.
- Provided ongoing technical support to customers on-site, by phone, and via email.
- Advised customers on product specifications, pricing, and availability across brand portfolio.
- Generated new business leads through cold calling and networking with institutional and industrial clients.
- Collaborated closely with sales, marketing, and engineering teams to ensure smooth order-to-installation handoff.
Education
Bachelor of Science – University of Delhi (2014-07 – 2017-06)
Intermediate – Uttar Pradesh Board, Allahabad (2014 – 2014)
High School – Uttar Pradesh Board, Allahabad (2012 – 2012)
