Priyendra Singh

To enhance my professional cabilities skills, and knowledge in an organisation which recognize the value of hard work and trust me with responsibilities and chellanges.

Front Office at Hotel Aryavart

• Welcome guests with a warm and professional attitude.
• Handle guest check-in and check-out efficiently.
• Manage room reservations through phone, email, and online booking systems.
• Verify guest identity and complete registration formalities.
• Assign rooms according to guest preferences and availability.
• Answer guest inquiries about hotel services and local attractions.
• Handle guest complaints and resolve issues politely or escalate them when needed.
• Coordinate with housekeeping, maintenance, and other departments for room readiness and guest requests.
• Process payments, prepare bills, and maintain accurate financial records.
• Update guest information in the hotel's Property Management System (PMS).
• Answer telephone calls and respond to emails professionally.
• Maintain the reception area in a clean and presentable condition.
• Ensure guest safety, privacy, and confidentiality.
• Prepare daily reports and hand over important information during shift changes.

Front Office at Hotel Raj Darbar

• Guest check in,checkout and Documents arrangement
• Ensure room management, readyness and cleanliness of the property as per the standard.
• Ensure rooms amenities are well established into the rooms and maintain the availability of the items
• Property safety and ensure immediate service as and when needed.
• Welcome to the guest, greet and assign them a room
• Ensure reguler cleanliness and hygieness in the hotel.
• Ensure arrangements of tables, furnitures and others in the rooms and assigned area properly.

Front office Executive at Hotel Vedic Inn

• Guest check-in & check-out.
• Handling walk-in, phone, and online bookings.
• Attending guest calls and inquiries.
• Supervising housekeeping staff and room readiness.
• Coordinating room cleaning, linen, and daily upkeep.
• Supporting day-to-day hotel operations and management tasks.

B.Com – Allahabad University

Intermediate – JDSVM Inter College

Highschool – St. Atulanand Convent School