Prosenjit Singh

EXPERIENCE - 11.7 YEARS RUNNING Resume of Prosenjit Singh 

PRESENT LOCATION – KOLKATA BEHALA

CURRENT SALARY - 32,000/-( SALARY IN HAND)+ INCENTIVE

PROSENJIT SINGH

•  
• Address – 113/174 RAJA RAM MOHAN ROY ROAD, BEHALA CHAWRASTA,

KOLKATA - 700008

• Career Objectives :-
• Honest.
• Hard working.
• Sharp.
• Flexible with any shift.
• Ability to work in a team.
• High Ambitious.
• Creative Minded.

• Working Experience :-
•  Presently working in Maruti authorised service centre ‘MACHINO TECHNO SALES LTD.’ as a Workshop Manager position.
• 8 months Experience in S.N Hyundai ,Thakurpukur ‘Hyundai authorized service centre’ as a Service Manager.
• 3 Year Experience as a  Workshop Manager in Maruti Authorized service centre DEWAR’S GARAGE LTD P-27/2, taratala road

• 4.5 Year Experience as a SENIORSERVICE ADVISOR from MAHINDRA & MAHINDRA Authorized Eastern India New Leading & Biggest Dealer 

• 1. 6Year (One ) EXPERIENCE in TATA MOTORS AS a SERVICE ADVISOR in “BHANDARI AUTOMOBILES PVT.LTD”,MAHESHTALA, BUDGE BUDGE TRUNK ROAD KOLKATA – 700 143

• 1.6 YEAR experience in TATA MOTORS PASSENGER VEHICLE Service centre

Leader”and “Customer visit Advisor ” .

Resume of Prosenjit Singh 

• JOB RESPONSIBILITY :- 

• Ensure quality job is done by fixing the problem right at first time through proper usage of special tools and adhering quality parameters 
• Ensure Standard Checks are carried out within 30 minutes and 100% adherence of CLT and service check sheets. 
• Inform SA on any delay in completion time due to non availability of parts or jobs identified in Standard checks/ Repairs 
• To ensure vehicles are delivered at committed time, bay productivity and efficiency of the team. 
• To motivate and drive the team to get the rewards/incentives given by TML. T

• Interact with customers to know the nature of their automotive problems. 
• Handle telephone and personal inquiries from customers. 
• Test drive vehicles with customers to understand the problems in vehicles. 
• Prepare a list of problems, the estimates and the time taken to complete the repairs. 
• Secure agreement from customers while taking over their vehicles for repairs
• Advise customers on taking care of their vehicles totally trouble-free at zero-maintenance costs. 
• Provide customers the maintenance menu, tips and techniques on maintaining their vehicles. 
• In case of additional repairs inform the customers promptly. 
• Deliver repaired vehicles to customers on time. 
• Adhere to company safety standards, policies and procedures.

• TATA MOTORS ACADEMY TRAINING:- 14 days Training in “TATA MOTORS REGIONAL TRAINING CENTER” (RTC) in kolkata.

• SOFT SKILLS TRAINING FROM MAHINDRA & MAHINDRA :-

2. Listening

3. Self-Control

4. Positivity

5. Assertiveness

6. Conflict Resolution

7. Empathy

8. Depersonalization

9. Taking Responsibility 

10. Humour

• Area of Concern :-

• Deep knowledge on Computer Fundamentals.

• Primary Knowledge on Car Selling & Sales Marketing Management.

• Stood 1st ,2nd ,1st& 1st constantly from “The George Telegraph Training Institute” till final semester.

Resume of Prosenjit Singh 

Academic Background :-

• Passed Diploma in Automobile Engineeringfrom

( Sealdah ) First Class with Honours 72.54%

• Passed Certificate in Sales & Marketing Management from 

MukhesHyundai (Baguihati, Krishnapur ).

• Bachelor of Arts ( B.A) from Burdwan University in 2007 with 42%

• Higher Secondary in 2004 from W.B.C.H.S.E with 47%.

• Madhyamik in 2002 from W.B.B.S.E with 59%.
• Computer Skill:

(A TATA Enterprise )Training Centre Midnapore.

• Objectives :-
• Microsoft Office Package
• MS Dos
• FoxPro
• Project Work
• Internet
• Html
• Typing Skill :-

• Painting Skill :-

• Personal Details :-
• Name – Prosenjit Singh
•  Father’s Name – Abhijit Singh
•  Date of Birth – 09/10/1986
•  Religion – Christian
•  Blood Group - O+
•  Languages Known – English, Hindi, Bengali
• Home Town – BishnupurMission School Road 

Dist- Bankura,

Pin – 722122

Declaration :- I hereby declare that the above mention particulars are true to the best of my Knowledge and belief.

Date : Place : KOLKATA

Prosenjit Singh

11.7 year experience in automobile industry

graduates in BA, automobile diploma experiance