Puja Rani Pal

Results-driven marketing and relationship management professional with experience in client servicing, university partnerships, content strategy, branding, and community engagement. Skilled in relationship building, campaign coordination, storytelling, and executing high-impact marketing initiatives. Strong ability to manage stakeholder communication, partnerships, and operational processes effectively.

Relationship Manager & Marketing - Crizac Limited - Kolkata, India

(2025-06)

• Act as the central liaison for university partners, overseeing onboarding, coordination, and issue resolution to ensure smooth collaboration.
• Support senior relationship managers in client servicing, university partnerships, marketing coordination, and account management.
• Maintain and grow client relationships while ensuring seamless communication with internal teams and external stakeholders.
• Assist in branding initiatives, campaign coordination, and marketing activities to strengthen institutional partnerships.

Gramin Dak Sevak - Assistant Branch Post Master - Department of Posts, Government of India - Kolkata, India

(2022-09 - 2025-05)

• Provided end-to-end postal and financial services including registered post, IPPB, PLI/RPLI, and savings schemes.
• Managed digital transactions, cash handling, branch documentation, and customer grievance redressal.
• Coordinated with higher offices to ensure smooth operations and consistent service delivery.

B.A. (Hons.) - English - The Bhawanipur Education Society College, Calcutta University (2018 - 2021)

Higher Secondary Education - Apeejay School (CBSE) (2018)

Secondary Education - Jagriti Public School (CBSE) (2016)